Emeryville, CA (PRWEB) February 26, 2014
Lyris, a global provider of digital marketing solutions, today announced it was named a silver winner in the Customer Service Department of the Year – Computer Software category in the eighth annual Stevie® Awards for Sales & Customer Service.
“At Lyris, customer service has always been paramount to the way we do business,” said Pam Sogge, senior vice president of Customer Success at Lyris. “Our team is focused on helping our customers navigate the world of digital marketing and succeed. We are honored that the Stevie Awards recognize our hard work and we look forward to continuing to provide value in this area.”
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36 percent over 2013. More than 260 executives around the world participated in the judging process for the 2014 awards, to determine the Finalists and then the Gold, Silver and Bronze Stevie Award placements.
Aiming to deliver the best customer support, Lyris provides value to customers by building trust and partnerships, being proactive in communication, providing shared knowledge, and being responsive in resolving issues. According to customer satisfaction surveys conducted annually, Lyris continues to raise the bar in offering best-in-class customer support.
The awards were presented to honorees during a gala banquet on Friday, February 21 at the Bellagio in Las Vegas.
Details about the Stevie Awards for Sales & Customer Service and the full list of Stevie winners in all categories are available at http://www.StevieAwards.com/sales.
Lyris is a global provider of digital marketing solutions that help companies engage with customers in meaningful ways. Lyris products and services empower marketers to design, automate, and optimize data-driven interactive marketing campaigns that facilitate superior engagement, increase conversions and deliver measurable business value. Lyris' high-performance, secure and flexible digital marketing applications improve marketing efficiency by providing automated digital message delivery, robust segmentation, and real-time social, mobile, and interaction analytics. The Lyris solutions portfolio is uniquely comprised of both in-the-cloud and on-premises solutions – Lyris HQ, Lyris LM – combined with customer-focused services and support, and delivered on a powerful integration platform that connects data and marketing workflows across the enterprise. More than 5,000 companies worldwide partner with Lyris to manage and execute sophisticated digital marketing campaigns across email, social, Web and mobile channels.
About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.