LAS VEGAS, Nev. (PRWEB) February 27, 2014
Offerpop, a New York-based social marketing software-as-a-service company, was presented with a Bronze Stevie® Award in the “Front-Line Customer Service Team of the Year - Technology Industries” category in the eighth annual Stevie Awards for Sales & Customer Service on Feb. 21, 2014.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.
The awards were presented to honorees during a gala banquet on Feb. 21 at the Bellagio in Las Vegas. More than 400 nominated customer service and sales executives from the U.S. and several other countries attended.
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36 percent over 2013.
More than 260 executives around the world participated in the judging process for the 2014 awards, to determine the Finalists and then the Gold, Silver and Bronze Stevie Award placements.
Offerpop was singled out for its customer support, which is available 24 hours a day, seven days a week to customers in over 100 countries, and its development of a searchable customer service database called Knowledge Base, which includes 125 articles covering the most frequently asked questions about using Offerpop.
"Offerpop’s stellar customer service allows us to launch engaging social campaigns quickly and seamlessly," said Dan Plumlee, Director of Digital Media at the Indianapolis Colts. "The Offerpop team’s responsiveness and guidance displays great teamwork—something we value deeply here."
Led by Offerpop Director of Customer Community David Im, the Offerpop customer support team helps marketers run social media marketing campaigns via the Offerpop platform.
"Offerpop is committed to putting customers first — working with our global customer base of marketers to achieve their marketing goals," said Wendell Lansford, co-founder and CEO of Offerpop. "This award is a testament to that commitment, and a recognition of the world-class service our customer support team provides.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at http://www.StevieAwards.com/sales.
Offerpop helps marketers launch powerful social marketing campaigns to reach, engage and connect with their consumers. Global brands, agencies and small businesses use Offerpop to increase revenue and grow fans, followers and email subscribers. Offerpop launches campaigns across any marketing channel — website, advertising, email, and TV — and drives engagement on Facebook, Twitter, Instagram, Vine, Tumblr and Pinterest. Offerpop is a Facebook Preferred Marketing Developer, qualified by the PMD program in Apps, and a Twitter Certified Product. Learn more at offerpop.com.
About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.