Rolling Meadows, IL (PRWEB) April 01, 2014
Today, Mutare introduced its next generation unified messaging application, EVM3. “EVM (Enterprise Visual Messaging) provides incredible business value by converting voice messages to text and delivering them to email, IM, SMS, and CRM systems for easier management and faster response,” said Scott Brown, Director of Sales.
The “3” in EVM3 refers to the application’s 3 main capabilities:
“When there are important issues to communicate, we tend to pick up the phone,” said Ben Crown, President of Mutare. “Yet, more than 80% of business calls go to voicemail where they often sit, sometimes for hours, before the user has an opportunity to dial in and listen. EVM3 with voice-to-text changes all that. Now you can discreetly check and respond to messages while in meetings, on the go and in noisy areas. Our customers tell us this can make the difference between an opportunity won or lost.”
EVM3 delivers a sound file attachment along with text transcription or, alternately, can stream the message so there is no local storage of data. The EVM3 mobile app provides users with a scrolling visual voicemail display of their messages on their smartphones as well as business/cellular voice message consolidation with quick greeting changer capabilities. And, with EVM3’s control links, users can remotely manage the contents of their voice mailbox with a click, making the message waiting light obsolete.
The application is clientless so there is no desktop software or IMAP4 mailbox to configure, and it works with virtually all enterprise voicemail systems, email programs, and Internet-enabled devices.
“EVM3 fulfills the promise of ‘Never log into voicemail again,’” said Crown.
EVM3 is available immediately on a subscription basis through Mutare’s network of over 150 resellers worldwide.
Mutare is an independent software developer driven by a passion to make information access easier. Mutare develops Unified Messaging, Contact Center and Smart Notification solutions to help businesses run better and more profitably. Mutare is what is unified communications should be – guaranteed. Learn more at http://www.mutare.com.