The work we have undertaken to apply Frameworx to new industry markets, such as eHealth and M2M will ensure that service providers are better able to position themselves and capitalise on emerging opportunities.
Sao Paulo, Brazil and London, UK (PRWEB UK) 27 March 2014
Sao Paulo, Brazil and London, UK, 27th March 2014. ISPM, a leading vendor of flexible, agile service assurance and management software for telecommunications and IT infrastructure announced that it has been nominated in the industry contribution category in the TMF Excellence Awards.
The industry contribution award is presented to the member company demonstrating leadership, dedication and contribution to the Forum’s strategic collaboration programs, and the future of the industry as a whole.
When evaluating nominated entries, the judges look at a range of criteria, including the significance of the member company’s contribution of resources and work in advancing development and adoption of TM Forum best practice and standards.
“We have always advocated adoption of TM Forum Frameworx and best practices and it’s a key element of our proposition to customers. The work we have undertaken to apply Frameworx to new industry markets, such as eHealth and M2M will ensure that service providers are better able to position themselves and capitalise on emerging opportunities,” said Bruno Musa, Product Director at ISPM. “For our efforts to be recognised by the TM Forum is a major endorsement of this approach and highlights the importance of such initiatives. It’s a great honour for ISPM to achieve international recognition in this way.”
ISPM has collaborated extensively with other stakeholders to accelerate the application of Frameworx to new areas, in particular through the Catalyst programme. The extent of this participation is another of the judging criteria.
“Collaboration is essential for the evolution of the industry,” added Mr Musa. “By working with other stakeholders, we are better able to highlight the role of Frameworx in new areas, building real cases that highlight how service providers can deliver more effective services that meet emerging needs.”
ISPM will be showcasing results of the eHealth Catalyst project “Digital Health: Curing the Complexity” at TM Forum Live, to be held in Nice, France from June 2nd to 5th, 2014.
As the worlds of healthcare and communications converge, a myriad of new digital services are being made possible. The eHealth Catalyst project takes best practices from the communications industry in areas such as service activation, deployment and assurance, and applies them to digital health service management. The converged view across communications providers and healthcare providers is enabled through the development of a toolkit based on Frameworx to accelerate integration of these industries.
Frameworx resolves interoperability and standardisation issues to help catalyse new opportunities in eHealth. Such initiatives provide clear templates for the emergence of the required business models and will help stimulate eHealth service realisation.
The efforts of ISPM and others clearly show how patient and business benefits can be delivered in tandem, while capitalising on industry initiatives to achieve best practice, such as the TM Forum’s Business Process Frameworx.
The winners of the awards will be announced at a gala dinner on June 2nd at TM Forum Live 2014. More details can be found here: http://www.tmforum.org
ISPM is a leading vendor of flexible, agile service assurance and management software for telecommunications and IT infrastructure. Today, we actively manage more than 100,000 critical resources.
We are experts in delivering outstanding service assurance and management solutions, enabling our customers to optimise service performance, enhance customer experience and create new revenue opportunities.
Since 1998, ISPM has implemented projects in leading Communication Service Providers (CSPs) and in large retail, finance and infrastructure companies, supporting them in both operational efficiency and customer service.
ISPM serves global customers, with global standards (ITIL, FCAPS, eTOM) and global partners (InfoVista, EMC, eG Innovations, Fluke Networks and QlickView).
In addition, the company is a member of the TM Forum, a global, non-profit industry association focused on enabling service provider agility and innovation.
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