ArcMail Announces Addition of NxSource to Enterprise Archiving Channel Program

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Customer Contact Solutions Leader NxSource Chooses ArcMail to Deliver Fully Compliant Archiving Solutions to Business and Public-Sector Organizations

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The ArcMail partner program gives NxSource the capability to reduce electronic risks--including litigation and regulatory violations–by empowering customers to institute effective email policy supported by employee training and proven technology.

ArcMail Technology, Inc., a leading provider of simple, secure and cost-effective email archiving solutions, today announced the addition of NxSource to its North America channel program. Effective immediately, NxSource, a leading developer of multimedia customer contact solutions for enterprise clients and contact center service bureaus, will partner with ArcMail to enhance regulatory compliance for its state-of-the-art solutions.

As an ArcMail channel partner, NxSource will offer fully compliant, enterprise information archiving for all of its clients’ critical business communications and data including hosted and server-based email, SharePoint, social media, direct files, Salesforce Chatter™ and other data sources. In turn, NxSource will add value with solutions that dramatically improve productivity and lower the costs of call centers in midsize and large enterprises in many vertical segments including loan servicing, government, order placement, hospitals and a wide variety of other organizations that need internal agents to communicate to the outside world.

“We are thrilled to join ArcMail’s channel program,” said Bob Hennessy, CEO for NxSource. “As an ArcMail partner, we can better serve our customers by offering simple, secure and cost-effective archiving solutions with broad deployment capabilities. Depending on the infrastructure of our clients, we have the flexibility to offer appliance, virtual and cloud archiving solutions as well as managed hosted solutions.”

“There are many products on the market that can archive email, but we felt that for e-discovery, compliance, data management, disaster recovery, information governance, internal security or for finding that file that your boss needs at this very moment, ArcMail offers the best archiving solutions in its class,” added Hennessy.

“Deep industry expertise and market knowledge make NxSource a highly valued partner for ArcMail,” said Rory Welch, CEO for ArcMail. “We are excited to work with NxSource due to their proven ability to deliver significant cost savings, rapid ROI and improved productivity to customers. We also share a similar customer-driven focus of providing high-value solutions that are easy to install and easy to use.”

The ArcMail partner program gives NxSource the ability to reduce electronic risks -- including litigation and regulatory violations – for customers by empowering them to institute effective email policy supported by employee training and enforced by proven-effective technology. With the combined ArcMail-NxSource solution, customers will gain full compliance with all federal, state and local regulations including FRCP, SRCP, HIPAA, SEC 17a-4, NASD 3010 & 3110, FoIA, FERPA, Gramm-Leach Bliley and SOX.

ArcMail offers fully compliant and secure enterprise information archiving solutions that integrate with the latest platforms and technologies. All content types, email attachments, SharePoint, social media and collaboration content are indexed and archived and accessible at a moment’s notice. ArcMail solutions provide features such as data deduplication across content types, retention management, content indexing, and legal tools for e-discovery such as legal holds, advanced search capabilities, exporting and other advanced features. In addition, ArcMail offerings also reduce primary storage costs, enhance backup capabilities and improve email server performance.

ArcMail was named in Gartner’s Magic Quadrant for Enterprise Information Archiving for two consecutive years. A complimentary copy of the November 2013 Gartner Magic Quadrant on Enterprise Information Archiving is now available as part of ArcMail’s archiving e-newsletter at

For more information, visit Follow ArcMail on Twitter, LinkedIn and Facebook.

About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About NxSource
Today’s leading business and government organizations are harnessing the power of Contact Center technology to recruit and retain customers, improve and manage agent productivity, monitor compliance with standards and regulations, and stand out from the competition. NxSource develops and markets multimedia customer contact solutions for enterprise clients and contact center service bureaus. NxSource offers significant price and flexibility advantages as our software has a consistent architecture with highly integrated processes. NxSource products can dramatically improve the productivity of call centers in midsize and large enterprises such as loan servicing, government, order placement call centers, hospitals and a wide variety of other organizations. For more information, please contact us at 281-475-1010 or email us at kenh(at)nxsource(dot)net.

About ArcMail Technology
ArcMail is a world-class, trusted provider of scalable solutions that address multiple business issues through best-in-class archiving technologies and services. For more information, visit or call 318-841-1151.

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Paula Johns
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