BBB of Fort Worth Warns Consumers of Personal Loan Telemarketing Scam

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As tax season draws to a close, consumers should be on heightened alert of a new telemarketing scam making the rounds.

Better Business Bureau® of Fort Worth and Tarrant County, Inc. (BBB of Fort Worth) has received more than 100 complaints since 2013 from consumers who say they received a phone call from someone claiming to be a representative of CashNetUSA. Consumers were asked for money to process a personal loan application, and to put the money on a Green Dot MoneyPak prepaid card or send the money via a wire transfer.

“Con artists are seeking out new avenues to take advantage of consumers who are already in financial straits,” said Larry Taylor, BBB of Fort Worth chief executive officer. “It’s becoming increasingly important for consumers to stay on alert to avoid falling victim to these new scams.”

CashNetUSA is aware of the scam and is working to educate its customers and the general public about these con artists. “These phone calls are not coming from CashNetUSA ,” said Megan Staton, director of marketing for CashNetUSA. “As a legal, licensed lender, we do not ask or require payment in advance of funding a loan. If you ever receive a call from an individual claiming to be from CashNetUSA but you have doubts about the caller’s true identity, hang up and call our fraud prevention team at (866) 254-3581.“ In addition, CashNetUSA provides consumers with information and safeguards relating to the scam through its website—

Among the cases reported, hundreds of dollars have been lost by consumers who have fallen victim to this scam. BBB of Fort Worth warns consumers to beware of these fake lenders and provides these additional tips:

  •     Beware of lenders who ask for money up front
  •     Beware of lenders whose only form of payment is a prepaid card or wire transfer
  •     Never send money or give your prepaid card number to someone you don’t know
  •     Never give your personal information to someone who contacts you without your permission
  •     Report potential scams to your local BBB

For more information or to report a potential scam, consumers can call BBB of Fort Worth toll-free at (800) 621-8566 or visit

About BBB of Fort Worth and Tarrant County, Inc.
The Better Business Bureau of Fort Worth and Tarrant County, Inc. is a not-for-profit agency serving Tarrant, Johnson, Hood, Wise, Erath, Palo Pinto, Somervell, and Parker counties. Fort Worth BBB provides education and information on business and business standards; and serves consumers by helping resolve consumer complaints regarding businesses. For more information, call (800) 621-8566 or visit

About the BBB For 100 years, Better Business Bureau has been helping consumers find businesses, brands and charities they can trust. In 2011, consumers turned to BBB more than 100 million times for Business Reviews on more than 4 million companies and Charity Reports on 11,000 charities, all available for free at The Council of Better Business Bureaus is the umbrella organization for 115 local, independent BBBs across the United States and Canada, as well as home to its national programs on dispute resolution and industry self-regulation. For more information, visit

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Raquel Daisy Robinson
BBB of Fort Worth
+1 (817) 509-9729
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Raquel Daisy Robinson
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