Arthurs Bring Painting Experience, Customer Service to Fresh Coat Franchise

Kenny and Tonya Arthur recently opened the new business, Fresh Coat Painters of South Austin.

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Arthur Family

Buda, TX (PRWEB) April 15, 2014

While in Bloomington, Indiana, Kenny Arthur started a painting business – a business that was successful through his college days and after. But when his wife Tonya got a job offer in Texas, the two decided to give up the business and move to South Austin.

Now the family is excited to be opening their new painting business – Fresh Coat of South Austin.

“When we moved here, Kenny joined corporate America with me as an account manager in sales and marketing. He’s always been drawn to working for himself and it’s a good fit for us, so we started looking to invest in a franchise. Fresh Coat was a perfect fit,” Tonya said.

Fresh Coat’s services include interior and exterior painting, wood staining and refinishing, wallpaper removal and many other services for nearly every protective coating application. They use quality, environmentally safe materials and offer a live 24/7 customer service center, online scheduling and free detailed quotes.

Fresh Coat of South Austin serves Buda, Kyle, San Marcos, Wimberley and New Braunfels.

“I know painting because of my background and I know quality customer service because of my work as an account manager in sales and marketing. I understand the importance of building rapport and how to provide an excellent customer experience. I plan to bring all of that to Fresh Coat,” Kenny said.

“We are going to specialize in customer service. Our painters do quality work, but it’s more than that. We are committed to being above everyone else when it comes to service,” he added.

When it comes to customer service, Fresh Coat Painters also offers a 3-3-3 promise. That means calls will be answered within three minutes, a quote will be delivered within three days and the job will be started within three weeks, customer schedule permitting.

Fresh Coat was founded in 2004 as part of Strategic Franchising Systems. In the last year, Fresh Coat has been included in the Bond’s Top 100 and named to Entrepreneur Magazine’s Franchise 500 list. Fresh Coat also is part of the International Franchise Association, the Small Business Association’s Franchise Registry, VetFran and Minority Fran.

“We are looking forward to serving our neighbors and growing within our community. We have a 13-year-old son who is very active and we’re looking to get even more involved as small business owners. We’re excited about giving back,” Tonya said.

To learn more about what Fresh Coat Painters of South Austin, call 513-400-2776, email karthur(at)freshcoatpainters(dot)com or visit http://www.FreshCoatSouthAustin.com.


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