...the Turner Tech Service Desk offers a local "24x7x365" comprehensive solution...
Burbank, CA (PRWEB) April 26, 2014
Located in Burbank, in a newly developed and larger operations center, the TTI Service Desk offers a local "24x7x365" comprehensive solution that delivers superior software and network support services to local, national, and global businesses.
Our Service Desk is a cloud-based IT Service Management (ITSM) solution which enables our team to quickly resolve service incidents and minimize computer downtime while allowing our client IT departments to focus on service delivery and greater efficiency of internal services, processes, and projects.
The TTI Service Desk easily extends and optimizes processes based on the Information Technology Infrastructure Library (ITIL) best practices with cloud-based technology and deploys advanced remote Service Desk capabilities such as incident management, remote support, problem management, and connectivity support that are delivered as an outsourced managed service.
This Service Desk is available to all our customers and easily adapts to changing enterprise environments to ensure the best support experience to our client’s end-user customers. It can be a custom designed solution that guarantees service levels for all size businesses.
In business for over 27 years with offices located in Burbank, CA and Denver, CO, Turner Techtronics, Inc. is a leading managed services provider specializing in outsourced IT managed services and an authorized service delivery partner for the products of Apple, IBM, Hewlett Packard, and Lenovo.