Samanage Continues to Gain Industry Accolades With Top Honors from Service Desk Institute and AlwaysOn

Cloud IT Service Management provider named finalist for Service Desk Institute IT Service & Support Best Vendor Awards, honored by AlwaysOn as an OnDemand 2014 Top 100 Companies to Watch

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Samanage ITSM
We’re honored that our customers think so highly of the strategic value we provide to their organizations...

Cary, N.C. (PRWEB) May 19, 2014

Samanage, provider of the only true multi-tenant, unified service desk and asset management cloud solution on the market, today announced it has been selected as a finalist for the Service Desk Institute (SDI) IT Service & Support Best Vendor Awards, and recognized by AlwaysOn as an OnDemand 2014 Top 100 Companies to Watch.

The prestigious SDI IT Service & Support Awards, now in its 19th year, are recognized as the most coveted awards in the IT service and support industry. The awards are a customer-driven accolade, as customers vote for suppliers by answering a series of questions based on SDI’s service desk best practice standards. This unique award is presented to the vendor who best demonstrates how their customer service positively impacts their clients’ business and service desk operations. Only the top three suppliers with the highest customer ratings are announced as finalists, and are invited to interview with a judging panel as the last component of the evaluation process. The “Best Vendor” will be honored at the SDI Annual Conference on June 18, 2014 in London.

“We’re honored that our customers think so highly of the strategic value we provide to their organizations,” said Doron Gordon, Samanage CEO. “To be recognized for the excellence, professionalism, innovations, and achievements our team makes that contribute to the success of our customers’ business, solidifies our commitment to providing the best service and value to our customers everyday.”

Inclusion in the AlwaysOn OnDemand 2014 Top 100 Companies to Watch signifies leadership amongst peers and game-changing approaches and technologies that are likely to disrupt existing markets and entrenched players. Samanage was specially selected by the AlwaysOn editorial team and industry experts spanning the globe based on a set of five criteria: innovation, market potential, commercialization, stakeholder value and media buzz. The OnDemand Companies to Watch will be honored at the OnDemand 2014 event, to be held June 4th, 2014, in San Mateo, CA.

Today’s recognition comes on the heels of the company’s announcement that it was named a finalist for Red Herring’s Top 100 North America award, a prestigious list honoring the year’s most promising private technology ventures. Samanage also recently announced the company is first-to-market with automatic warranty capture management supporting all leading computer vendors, including Apple.

“This has been a tremendous year-to-date for Samanage, demonstrated by our record revenue growth, continuous product innovations, and industry accolades,” said Gordon. “We continue gaining momentum with mid-market and emerging enterprise organizations and are honored to be recognized by our customers and the industry for the innovation we bring to the service management industry.”

About Samanage
Samanage provides the only true multi-tenant, unified service desk and asset management cloud solution on the market today. Our revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust IT Service Management (ITSM) solution in only 14 days. We are uniquely able to deliver both simplicity and strength to customers in the form of instant value, user-friendly functionality, and feature-rich and “future-proof” capabilities. Our goal is to help customers deliver a superior service experience to their end users, and real value throughout their organization by improving asset control, empowering end users, and maximizing resources. Learn more at: http://www.samanage.com.


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