Streetsboro, OH (PRWEB) June 06, 2014
Soft-Lite Windows is pleased to recognize one of its long-standing dealers, Larmco, which recently earned the "Guildmaster Award" for exceptional customer service. This prestigious award reflects Larmco's commitment to delivering an exceptional customer experience. Larmco was selected as one of the over 200 North American builders, remodelers, developers and contractors recognized by GuildQuality for their superior delivery of customer service.
GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality consider two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Larmco achieved a recommendation rate of greater than 90% from their customers who were surveyed through GuildQuality.
“Larmco is part of the excellent network of dealers and distributors that promote and sell our products, and we’re especially proud that they've earned this distinguished award," said Roy Anderson, President of Soft-Lite Windows. "Larmco truly is dedicated to providing the absolute best customer service, and that commitment is one of the biggest reasons for their success and continual growth -- and being in business for over 55 years – an achievement rarely seen these days.”
Larmco Windows is a leader in the home-improvement industry. With tens of thousands of satisfied customers and over a quarter of a million windows installed, Larmco has gained and maintained a reputation that is centered on quality products, expert installation and satisfied customers. Larmco is proud to be an A+ member of the Better Business Bureau since 1989. The company is also an EPA certified Lead-Safe company, which means its installers are trained and accredited in lead-safe work practices.
Soft-Lite is a vinyl replacement window and door manufacturer headquartered in Streetsboro, Ohio. The company is the recipient of the 2014 National ENERGY STAR Partner of the Year Award, a multiple Crystal Achievement Award winner and is also a recipient of the Friedman Corporation Customer Appreciation Award, the Window & Door Top 100 Manufacturers recognition, and the Door and Window “Companies To Watch” recognition. For more information, visit http://www.soft-lite.com.