We are excited about Triage Learning Center because it is a great resource for anyone involved with patient phone calls. As a physician, I know the challenges of telephone triage. Even experienced nurses can benefit from our learning material.
Jacksonville, FL (PRWEB) June 11, 2014
Triage Logic, a leading provider in triage solutions, has launched an online learning center. This new resource provides free educational material for telephone triage nurses and features a variety of learning material including videos, articles, research, and links to external sources. The courses provide a thorough understanding on nurse triage and triage protocols.
Charu Raheja, PhD and CEO of TriageLogic, said, "We are committed to leading the nurse triage industry to the highest level of patient care. Our recent URAC accreditation and now the development of Triage Learning Center highlight our leadership and expertise.”
Triage Learning Center has several videos, reading material, and research in nurse triage. These resources address the criteria and skills needed to be an effective triage nurse. While a successful triage nurse requires knowledge, he/she will also need to know how to listen effectively, handle difficult situations, assess symptoms, and apply the proper protocol, all in a timely manner. Pre-tests and post-tests are included in the videos, allowing the viewer to test his/her knowledge. Some of the aspects covered in the material are:
- Communicating with difficult callers
- Situations with Abuse/Neglect
- Selecting the appropriate protocol
- Case Studies in Nurse Triage
- Return on Investment from Nurse Triage
Ravi Raheja, MD Medical Director and COO of Triage Logic, said, "We are excited about Triage Learning Center because it is a great resource for anyone involved with patient phone calls. As a physician, I know the challenges of telephone triage. Even experienced nurses can benefit from our learning material."
Pediatrician, Ravi Raheja, MD and Charu Raheja, PhD are the creators of the courses. As an award-winning professor, Charu Raheja, PhD is knowledgeable in effective teaching. Ravi Raheja, MD’s experience as a pediatrician, provides him with a deep understanding of efficient telephone triage. Combining both medical and educational expertise, Ravi and Charu Raheja designed exceptional learning courses for current and potential telephone triage nurses.
Triage Learning Center provides a balance of relatable insight and real world advice, beneficial for nurses and medical professionals. Educational material on Triage Learning Center utilizes the evidence based clinical protocols of Schmitt-Thompson.
About Triage Logic:
Founded in 2005, TriageLogic is a URAC accredited, leading provider of quality, affordable triage software and after-hours nurse triage services. Whether you need nurse triage software for your call center or your office, an outsourced nurse triage service, or a combination of the two, TriageLogic has a customized, cost effective product to meet your needs. For more information contact Amy Smith at 888-TEAMTLC or visit http://www.triagelogic.com.