VoiceKey’s flexible application platform provides organizations using Avaya Aura Experience Portal with additional options to protect their customer’s confidential information.
New York City, NY (PRWEB) June 09, 2014
SpeechPro, a leading developer of cutting-edge solutions in speech recording, processing, analysis and voice biometrics, has partnered with Avaya, a global provider of business collaboration and communication software and services, to make its voice biometric platform VoiceKey available on Avaya’s DevConnect Marketplace.
One of the core requirements for products available on the Avaya Marketplace is compliance with the Avaya platform. VoiceKey went through rigorous evaluation by the Avaya team and was recognized as a compliant product, making it the only alternative to voice biometric options already available to Avaya customers.
The MarketPlace, an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology, is an engaging web portal for the promotion of verified solutions. Through the MarketPlace, Avaya’s customers and partners can search for ready-made, proven solutions to enhance their business productivity. They also can find skilled application development and integration partners who can help to deliver customized solutions tailored to their unique needs.
The MarketPlace is a rich marketing tool for Avaya technological partners whose production was rated Avaya compliant. SpeechPro received this acknowledgement as a participant of the Avaya DevConnect program after VoiceKey underwent extensive interoperability testing.
An intelligent voice biometrics solution for call centers and interactive voice response and mobile applications that helps businesses enhance customer experience while strengthening corporate security, the VoiceKey application was compliance tested by Avaya for compatibility with Avaya Aura® Experience Portal 6.0 and Avaya Aura® Communication Manager 6.3.
"SpeechPro's VoiceKey solution has undergone rigorous interoperability testing,” said Eric Rossman, vice president of developer relations for Avaya. “By working with companies like SpeechPro to ensure compatibility, Avaya customers can choose from hundreds of third-party applications and deploy them with confidence.”
As a technology partner, SpeechPro is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure, speeding deployment of new applications and reducing both network complexity and implementation costs.
"I am delighted that our VoiceKey voice biometrics application has been rated Avaya compliant as we can now provide Avaya customers with a choice when it comes to voice identification solutions,” said SpeechPro President Alexey Khitrov. “VoiceKey’s flexible application platform provides organizations using Avaya Aura Experience Portal with additional options to protect their customer’s confidential information."
SpeechPro is a global leader in development of cutting-edge solutions in speech recording, processing, analysis and voice biometrics. With over 20 years of experience in the industry, SpeechPro has the expertise and experience to deliver innovative solutions for law enforcement and commercial customers.
SpeechPro’s strength of technology comes from their 400 employees, including a world-class R&D team of over 150 specialists, including 28 PhDs. Their R&D capability allows them to quickly respond to the market's demands, developing and customizing high-quality solutions in a timely manner. SpeechPro's global distribution networks of 200 resellers and partners have deployed products in over 74 countries. SpeechPro's core expertise lies in audio recording, forensic audio analysis, audio enhancement and voice biometrics.