Delivers First-Class Upgrade to Help Gate Gourmet Save Time and Money While Improving Quality of New Hires

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World’s largest independent provider of airline catering services saves 2,500 recruiter hours, generates 38X ROI using technology, according to new case study.

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We didn’t just want a vendor, we wanted a partner. And that’s what we got with, the leading provider of cloud-based Predictive Talent Selection™ technology, helped globally recognized Gate Gourmet save more than 2,500 recruiting hours while hiring hundreds of employees in 2013 – in the process, delivering a 38x return on investment – according to a case study released today.

Faced with the challenge of hiring nearly 700 new employees, the world’s largest independent provider of airline catering services turned to’s proprietary technology, which integrates innovative software and leading-edge behavioral science. Using the platform, Gate Gourmet received data-driven assessment of job candidates, including responses to customized questions reflecting the company’s values, and utilized an online reference-checking component that expedited and improved peer evaluation.

The results enabled by were impressive. Each of Gate Gourmet’s recruiters saved 5 to 6 hours of work time per week; more than 85 percent of references completed assessments, typically within a day and a half; and nearly one-quarter of references “opted-in” to the company’s talent pool to be considered for future career opportunities.

“We didn’t just want a vendor, we wanted a partner. And that’s what we got with,” said Lisa Johnson, Director of Recruiting, North America for Gate Gourmet. “The implementation was quite painless, and customer service has truly been stellar. It’s really made a significant difference and clearly demonstrated its ROI.”

“We’re delighted to have had the opportunity to partner with Gate Gourmet, and most importantly, to have assisted a world-class company in building a better workforce,” said Greg Moran, President and CEO of “This experience underscores the value of’s innovative technology in helping companies identify and hire top-notch employees while spending less time, saving money and improving productivity.”

Ms. Johnson will deliver a presentation at this week’s Human Capital Institute conference in Boston outlining Gate Gourmet’s experience using’s technology. To view the full case study, click here.

About, Inc. has one goal: No Bad Hires. Ever. From pre-employment testing and scorable interview guides to online reference-checking and passive talent sourcing,’s cloud-based Predictive Talent Selection™ platform is used by some of the world’s leading brands including SUBWAY® Restaurants, The Walt Disney Company, Hallmark, Aspen Dental and many others. Visit for more information, Start a Free Trial or follow us on Facebook or Twitter.

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Steve Janack
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