Napoleon Enhances The Customer Experience

Napoleon's new online tools enhance customer experience and help consumers shopping for a new fireplace or furnace.

Barrie, Ontario (PRWEB) June 16, 2014

Napoleon has introduced the Fireplace Design Studio and Energy Savings Calculator, two new online tools to enhance customer experience when they are shopping for a new fireplace or furnace. The Fireplace Design Studio guides you through a step-by-step process to customize your own fireplace, wood stove or insert. Once you have designed your dream project, you can save, print and submit your creation to a local dealer for an estimate. The studio is equipped with a web module that will enable consumers to submit their estimate requests directly to their local dealer.

“This is one more way that Napoleon is focused on improving the customer experience,” says Stephen Schroeter, Senior Vice President of the Napoleon Group of Companies. “We are taking a big step forward in the fireplace industry by better helping people through the planning and buying process with an innovative new tool.”

The Energy Savings Calculator enables homeowners to actively and accurately determine how much money they save when they switch to a Napoleon High Efficiency Gas Furnace. The tool features base energy costs for the United States and Canadian provinces, which consumers can match to the cost they are incurring on their energy bills.

“Moving to the latest technology in home comfort results in significant energy savings, and now people can see exactly how significant that savings is,” says Schroeter. “The calculator also includes a series of tips for homeowners to further boost their energy savings and reduce household costs.

Napoleon has been recognized as one of Canada’s Top 50 Best Managed Companies, an annual distinction sponsored by CIBC World Markets, Deloitte, The National Post, Queen’s School of Business and CEO Forum.

For more information, please visit http://www.napoleonproducts.com. Follow Napoleon on Twitter @Follow_Napoleon and Like it Facebook.

About the Napoleon Group of Companies:
It all began in 1976 when a small steel fabrication business launched by Wolfgang Schroeter started manufacturing steel railings in Barrie, Ontario, Canada. At that time, no one could imagine the incredible future that lay ahead for Wolf Steel Ltd. and eventually Napoleon® Fireplaces and Napoleon® Gourmet Grills.

Since the first wood stove rolled off the production line more than 35 years ago, WolfSteel’s commitment was to be distinctive and successful in everything they do. Napoleon’s commitment to producing quality products combined with honest, reliable service has proven to be successful framework to ensuring the continued rapid growth of the company. Napoleon® is an ISO9001 - 2008 registered company and now operates with 1.4 million square feet of manufacturing space and employs more than 1,000 associates.

Napoleon® is North America’s largest privately owned manufacturer of quality wood and gas fireplaces (inserts and stoves), gourmet gas and charcoal grills, outdoor living products and a complete line of Heating & Cooling equipment. Napoleon has been named one of Canada’s Top 50 Best Managed Companies, an annual distinction sponsored by CIBC World Markets, Deloitte, The National Post, Queen’s School of Business and CEO Forum.


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Napoleon Energy Savings Calculator