We’re honored to be selected among the best in the nation when it comes to customer service.
Lanham, MD (PRWEB) June 26, 2014
Thompson Creek Window Company, a leading home improvement replacement product manufacturer, has been awarded a 2014 Guildmaster Award with Distinction for exceptional customer service. This is the fourth year that Thompson Creek Window Company has earned the Guildmaster Award, which celebrates service excellence in the building, remodeling, contracting, and home services professions.
Thompson Creek Window Company was selected as one of more than 200 North American builders, remodelers, developers, and contractors recognized by GuildQuality, an independent customer satisfaction surveying company, for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. In order to qualify for this award, the provider must achieve a recommendation rate of 90% or greater.
“Thompson Creek Window Company is a family business that was founded on the idea that our first responsibility is to our customers,” said Rick Wuest, President and CEO, Thompson Creek Window Company. “We’re honored to be selected among the best in the nation when it comes to customer service.”
For more on the 2014 Guildmaster Award with Distinction and qualifications, visit http://www.guildquality.com/guildmaster/.
About Thompson Creek Window Company
The Thompson Creek Window Company is a privately owned and family-operated manufacturer and installer of energy-efficient home improvement replacement products. Founded in 1980, Thompson Creek Window Company began as a manufacturer of energy-efficient, maintenance-free vinyl windows. Since that time, Thompson Creek Window Company has evolved into one of the leading specialty home improvement contracting companies in the nation. The company’s product mix includes replacement windows and doors, vinyl siding and a clog-free gutter system. Thompson Creek Window Company is headquartered in Lanham, MD with an 80,000 square-foot manufacturing facility in Landover, MD.
GuildQuality helps builders, remodelers, and contractors manage their most valuable asset - their reputation. Our members rely on our service to gather customer feedback, measure satisfaction and continuously improve their business. Supported by comprehensive reporting and marketing tools, GuildQuality helps its members stand out in a competitive market. For more information, visit http://www.guildquality.com.