Survalent already has one of, if not, the best support teams in the market. By adding a forum to our customer support portal, we have created another means for customers to get the right information when they need it the most.
Mississauga, ON (PRWEB) July 12, 2014
Survalent Technology, a leading provider of Advanced Distribution Management Systems for the control room, announced today they have launched a new Customer Forum within their Support Portal.
The addition of a forum was a request from Survalent's user base and is designed to facilitate customer engagement within the customer community. Customers can stay up to date with information from Survalent support, participate in the forums discussions, browse the Knowledge Base for answers, access product downloads and software updates.
"Survalent already has one of, if not, the best support teams in the market, states Mike Bowdle, VP of Sales and Marketing.” By adding a forum to our customer support portal, we have created another means for customers to get the right information when they need it the most."
Customers of Survalent software and applications can access the new web portal by visiting http://www.support.survalent.com.
About Survalent Technology
Survalent Technology is the oldest and most experienced independent supplier of Advanced Distribution Management Systems (ADMS) for Electric, Transit, Renewable and Water/Wastewater utilities in North America. For over five decades, we have helped more than 500 utilities use operational data to increase reliability, efficiency and customer service. With our proven and reliable SCADA, integrated Outage Management System (OMS), integrated Distribution Management (DMS), utilities transform data into actionable intelligence. We partner with utilities across the globe to create mission critical solutions that will achieve the promise of the Smart Grid. Learn more at http://www.survalent.com.