We strive to exceed the expectations of our guests by providing exceptional service and amenities.
San Antonio, TX (PRWEB) July 17, 2014
Downtown San Antonio’s Grand Hyatt Hotel announces that it has received a TripAdvisor ® Certificate of Excellence award. The accolade, which honors hospitality excellence, is only given to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing ten percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall star rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor and must have been listed on TripAdvisor for at least 12 months. The volume of reviews received within the last 12 months is also a factor considered when determining recipients of the prestigious award.
“We strive to exceed the expectations of our guests by providing exceptional service and amenities,” said Paul Tang, Area Vice President and General Manager of Grand Hyatt San Antonio. “Every guest is sincerely welcomed by our experienced staff who are committed to making a difference by offering authentic hospitality. We listen to our guests and respond to their reviews and feedback, which assists us in sustaining high customer service standards at our hotel.” For more information on Grand Hyatt San Antonio and reservations please call (210) 224-1234 or visit grandsanantonio.hyatt.com.
About Grand Hyatt San Antonio
Grand Hyatt San Antonio is a premier destination in the heart of downtown. The 1,003-room, 37-story luxury hotel, with 115,000 square feet of indoor/outdoor meeting space, is adjacent to the Henry B. Gonzalez Convention Center and famed San Antonio Riverwalk. The hotel features a fully equipped 24-hour StayFit@Hyatt gym with heated outdoor lap pool, Bar Rojo, a casual-yet-upscale lounge experience, Ruth’s Chris Steakhouse, as well as Perks Coffee and Travel Traders. At the Grand Hyatt San Antonio guests will find a unique blend of location, amenities and services to make their stay unforgettable. For more information on Grand Hyatt San Antonio and reservations please call (210) 224-1234 or visit grandsanantonio.hyatt.com.
About Grand Hyatt
Grand Hyatt features large-scale, distinctive hotels in major gateway cities and resort destinations. With presence around the world and critical mass in Asia, Grand Hyatt hotels provide sophisticated global business and leisure travelers with upscale accommodations, extraordinary restaurants, bars, spas and fitness centers, as well as comprehensive business and meeting facilities. Signature elements of Grand Hyatt include dramatic architecture, state of the art technology, and facilities for an array of business or social gatherings of all sizes.
# # #