13 QHR Client Hospitals Recognized Among Avatar Solutions Awards

13 Quorum Health Resources (QHR) client hospitals were recently recognized among Avatar's annual Solutions Awards for service excellence and quality.

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'We are proud to partner with hospitals that encourage healthcare providers to continually improve and achieve outstanding outcomes for patients,' said QHR President and CEO James L. Horrar.

Brentwood, TN (PRWEB) July 23, 2014

13 Quorum Health Resources (QHR) client hospitals were recently recognized among Avatar's annual Solutions Awards for service excellence and quality. One QHR client, Trigg County Hospital (Cadiz, KY), received an Overall Best Performer award along with three other Avatar awards including: HCAHPS Most Improved - Small Hospital - Communication with Nurses Composite; HCAHPS Most Improved - Small Hospital - Communication with Doctors Composite; and HCAHPS Most Improved - Small Hospital - Discharge Composite.

"We are honored to be recognized for our commitment to quality," said Trigg County Hospital's Chief Executive Officer Alisa Coleman. "I am proud of our team and their effort to provide our patients with excellent, local healthcare services."

"Avatar award winners are leading their peers in quality and patient experiences," said QHR President and CEO James L. Horrar. "We are proud to partner with hospitals that encourage healthcare providers to continually improve and achieve outstanding outcomes for patients."

“Avatar award winners show dedication to providing the excellent care experience that patients deserve,” said Lynn Ehrmantraut, Senior Vice President of Performance Improvement at Avatar Solutions. “The awards indicate these organizations are listening and responding to patient feedback and committing to provide the best experience for each individual patient.”

QHR client hospital award recipients include:

  •     Arkansas Valley Regional Medical Center (La Junta, CO)
o    HCAHPS Most Improved - Large Hospital - Communication About Medications Composite
  •     Calais Regional Hospital (Calais, ME)
o    Exceeding Patient Expectations
o    HCAHPS Most Improved - Small Hospital - Pain Management Composite
  •     Cary Medical Center (Caribou, ME)
o    Exemplary Service - Overall Best Performer – 2013
o    Exceeding Patient Expectations
o    HCAHPS Best Performer - Medium Hospital - Communication with Nurses Composite
o    HCAHPS Best Performer - Medium Hospital - Responsiveness of Hospital Staff Composite
o    HCAHPS Best Performer - Medium Hospital - Pain Management Composite
  •     Franklin Foundation Hospital (Franklin, LA)
o    HCAHPS Best Performer - Small Hospital - Quietness Composite
o    HCAHPS Best Performer - Small Hospital - Care Transitions Measures
o    HCAHPS Most Improved - Small Hospital - Overall Rating
o    HCAHPS Best Performer - Small Hospital - Communication with Doctors Composite
  •     Gonzales Healthcare Systems (Gonzales, TX)
o    HCAHPS Most Improved - Small Hospital - Communication About Medications Composite
  •     Matagorda Regional Medical Center (Bay City, TX)
o    Exceeding Patient Expectations
  •     Memorial Healthcare (Owosso, MI)
o    Five Star Service - Home Health
o    HCAHPS Best Performer - Large Hospital - Cleanliness Composite
  •     Montrose Memorial Hospital (Montrose, CO)
o    Exemplary Service - Overall Best Performer – 2013
o    HCAHPS Most Improved - Medium Hospital - Quietness Composite
  •     Mount San Rafael Hospital (Trinidad, CO)
o    HCAHPS Most Improved - Small Hospital - Quietness Composite
  •     Nevada Regional Medical Center (Nevada, MO)
o    Exemplary Service - Most Improved – Inpatient
o    Exemplary Service - Most Improved - Ambulatory Surgery
o    HCAHPS Best Performer - Medium Hospital - Quietness Composite
  •     North Valley Hospital (Whitefish, MT)
o    Exemplary Service - Overall Best Performer - 2013
o    Exceeding Patient Expectations
  •     Ohio County Hospital (Hartford, KY)
o    Exceeding Patient Expectations
  •     Phelps Memorial Health Center (Holdrege, NE)
o    HCAHPS Most Improved - Small Hospital - Responsiveness of Hospital Staff Composite
  •     Parkview Medical Center (Pueblo, CO)
o    Exemplary Service - Overall Best Performer – 2013
  •     Sullivan County Community Hospital (Sullivan, IN)
o    Exceeding Patient Expectations
  •     Trigg County Hospital (Cadiz, KY)
o    Exemplary Service - Overall Best Performer – 2013
o    HCAHPS Most Improved - Small Hospital - Communication with Nurses Composite
o    HCAHPS Most Improved - Small Hospital - Communication with Doctors Composite
o    HCAHPS Most Improved - Small Hospital - Discharge Composite

Avatar awards are based on the results of the hospital's 2013 patient surveys. For more information on the awards and criteria, please visit http://www.avatarsymposium.com/awards.cfm.

About QHR (Quorum Health Resources)
QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades. QHR is the market leader in hospital management, serving more than 700 hospitals over the past 3 decades. As a consulting resource, QHR is consistently ranked among the top healthcare consulting firms in the nation, and the QHR Learning Institute reaches nearly 15,000 healthcare professionals each year. For more information, go to http://www.qhr.com.

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