It is now an essential component of the overall customer experience and we are extremely pleased with our developments in the insurance market.
(PRWEB UK) 29 July 2014
Autonet Insurance announces the release of their new van and car mobile quote engines in an attempt to make setting up insurance more accessible and user friendly for their customers.
Use of mobile technology is increasing rapidly and Autonet have been quick to react as almost 35% of visits to their van quote engine now come through handheld devices compared to 24% in the same period last year.
The launch forms part of the strategic, multi-channel customer experience improvements being made by the broker in an on-going effort to upgrade their digital offering and is a major first step towards their responsive goal. The quote engine was built with a focus on simplicity to provide a better purchasing experience for their customers, mirroring everything the customer needs from the desktop site that helps them make a buying decision.
Autonet are continuing to see a shift with how their customers interact via their digital channels, Ian Donaldson Managing Director of Autonet Insurance said: “It is impossible to underestimate the importance of having a mobile optimised quote engine.
“It is now an essential component of the overall customer experience and we are extremely pleased with our developments in the insurance market.
“We will be continuing to work on the design, functionality and user-interface, and we are committed to learning from our customers how they use the site so it evolves to best serve their insurance purchase experience.”
The mobile quote engines are Autonet Insurance’s first step into the world of digital, mobile optimised insurance and will surely be a step followed by other insurers in the time to follow. The quote engines are available for immediate use.