As ACT expands our solutions in business process outsourcing, Valerie will ensure major initiatives meet deadlines and stakeholder requirements.
Woodland Hills, CA (PRWEB) July 31, 2014
Account Control Technology, Inc. (ACT), a national leader in delivering debt recovery and business process outsourcing solutions, is pleased to announce that Valerie LaBarba has joined the company as Director of Project Management. LaBarba will assist the workflow of long-term projects designed to help the company build a competitive edge while delivering world-class support to clients and consumers.
“As ACT expands our solutions in business process outsourcing, Valerie will ensure major initiatives meet deadlines and stakeholder requirements,” said ACT’s Vice President of Quality Assurance Dave Noll. “Her experience in call center operations and technology implementation will prove invaluable in keeping ACT’s projects on task.”
LaBarba comes to ACT with more than 20 years of call center, customer support and project management expertise. Before joining ACT, she worked at Farmers Insurance, serving in call center operations and product development roles. There, she managed deployment of significant technology releases, coordinated implementation of a claims system across 41 states, and managed vendor relations to identify processes that contribute to corporate efficiency.
“ACT has some exciting initiatives underway, and I am happy to be a part of the team,” LaBarba said. “It’s great to be with a growing organization so committed to developing technology and processes that will deliver exceptional service for both clients and consumers.”
LaBarba holds an MBA as well as a bachelor’s of science degree in management.
Account Control Technology, Inc. is a leader in providing consultative debt management, collection, call center and business office solutions for education, government, commercial and consumer entities. Established in 1990, ACT has been recognized as an Inc. 5000 fastest-growing private company for the past seven years running. The company serves clients nationwide from five office locations: Bakersfield, California; Woodland Hills, California; Mason, Ohio; Dallas, Texas; and San Angelo, Texas. For more information, call 800-394-4228, email info(at)accountcontrol(dot)com or visit http://www.accountcontrol.com.