(PRWEB) August 14, 2014
Trading shifts and time-off requests are common in the food service industry. But this means managers are constantly fielding phone calls, keeping track of notes from employees with their dates of availability and then trying to keep the posted schedule up-to-date. This was recently the situation for Green Mill Restaurant & Bar with franchise locations in Plymouth, Minnesota and Hudson, Wisconsin.
“Previously, we created the schedule on our computer in our office, then emailed it to each individual employee and posted it at the restaurant. The disadvantage was that when someone wanted time off, they had to write a note. So we had post-it notes all over our wall in the office. They were hard to keep track of and easy to lose - it was a mess. Also, when staff wanted to trade shifts they had to call to get management approval so we were always getting interrupted with phone calls,” explains Lori Barnard, Front of House Manager at the Green Mill in Hudson.
Staff from Aladtec happened to become regular lunch patrons at the Hudson location and one day suggested to Green Mill management that they try the Aladtec free trial and see if the online employee scheduling and workforce management system made their life easier. Green Mill management tried it and they loved it.
“Now that we use Aladtec it has improved the managers’ jobs, as well as my own, immensely. Staff shows up on time, we don't have to stop what we’re doing to call a staff member and ask why they didn’t show up for a shift. The Aladtec system sends them a reminder prior to their shift starting so they can’t forget when they are scheduled,” shares Melissa Nye-Barnier, General Manager at Hudson’s Green Mill. “Aladtec works well for the food industry. We are busy at different times of the day and can’t just stop to take an employee’s call or deal with somebody who calls in sick. Now, our staff can easily just give away their shift through Aladtec, someone else can pick it up and then we'll get an alert saying so-and-so has picked up this shift - then we can approve or deny it in an instant.”
Often, food service staff are part-time and/or have other jobs so they value the ability to access their schedule, make trades, give up shifts or submit availability from their home or while on the run between jobs.
“Our staff loves the Aladtec system. It's very simple for them to use and changing their schedule is just the touch of a button on their smartphone,” adds Barnard. “Aladtec has made life really easy here, for both managers and staff - you have no idea how much better it is - it's been great!”
“Aladtec is ideal for the food industry because, it saves time, it saves money, it saves effort and it saves you from the stress of making sure staff when they are scheduled. Overall, Aladtec is probably one of the best products that we've brought into our restaurant,” concludes Nye-Barnier.
About Green Mill Restaurant & Bar: A franchise restaurant, there are currently 27 Green Mill Restaurant & Bar locations throughout the Midwest and offers an upscale casual dining experience. They anchored by a long tradition of an award-winning menu and genuine service. Nearly all of Green Mill dishes are made from scratch everyday with the freshest ingredients available. They state that everything at Green Mill is focused on one thing – providing guests the best restaurant experience possible.
About Aladtec: Aladtec is the proud provider of online employee scheduling and workforce management software. Over 1200 organizations, from a variety of industries, count on Aladtec every day to help them save time and improve efficiency. For information about Aladtec’s affordable industry specific options, or to try a free trial, please visit http://www.aladtec.com.
906 Dominion Drive
Hudson, WI 54016-4538
(888) 749-5550 Toll-Free
(715) 690-2300 Phone
(801) 406-5550 Fax