[Text messaging] is an important addition to Volgistics' communication features because the average age of volunteers is decreasing while the use of cell phones as the primary method of communication is increasing.
Grand Rapids, MI (PRWEB) August 19, 2014
Volgistics, Inc. recently released an update that allows Volgistics customers to send outgoing text messages (SMS) to their volunteers. This is an important addition to Volgistics' communication features because the average age of volunteers is decreasing while the use of cell phones as the primary method of communication is increasing. Text messaging provides a way for organizations to communicate with their volunteers more effectively because on-the-go volunteers are more likely to take time to read text messages.
Volgistics is excited to offer this feature free-of-charge to their customers, although the VicNet (volunteer portal) must be included in their service level to use text messaging because it is necessary to enable volunteers to opt-in with their mobile phone number. Volgistics is charged a nominal fee for each message sent, but company officials have decided not to pass these charges on to customers. More information on the text message feature is available at http://blog.volgistics.com.
The text messaging feature adds to Volgistics' already robust capabilities. The software's customizable format gives organizations the ability to tailor their volunteer recruiting, tracking, service recording, reporting, recognition, and compliance procedures to suit their needs. This saves busy volunteer coordinators time and money, while making their institution more efficient and accessible to their volunteer staff. This increase in efficiency can help with volunteer satisfaction and retention so everyone benefits.
Volgistics was launched in 2004 and currently helps over 3,600 organizations manage over 4.2 million volunteers. Customer accounts range in size from those with over 40,000 volunteer records to those with fewer than fifty. The customizable features of the software allow it to be used by a wide variety of volunteer organizations including medical centers and hospitals, museums, animal shelters, zoos, libraries, schools, parks and recreation departments and many more.
The web based software provides non-profits an affordable way to use technology to maximize their potential because there are no initial start-up costs and licensing fees. The system is designed so that volunteer managers can implement and use the system without IT or IS department support because there is not a need to install or maintain the software. Unlimited online support, and thorough documentation, is available to assist customers if they need help.
Organizations interested in learning more about the Volgistics software can visit the company’s website at http://www.Volgistics.com. Sample accounts fully loaded with simulated volunteer information are available to help interested organizations experience the versatility and scope of the software. Free thirty day trial accounts are available and online staff is available to answer sales and support inquiries thirteen hours a day on weekdays, between 11:00 am and 4:00 pm EST on Saturdays and at three points throughout the day on Sundays.
About Volgistics, Inc.
The Volgistics team is a group of dedicated volunteer management and information technology professionals who enjoy helping volunteer leaders achieve their missions through the use of technology.
The company evolved from the Red Ridge Software Company who pioneered the use of computers to manage volunteer information with its DOS based SAM Volunteer Management Software in 1988. This was followed by the VolunteerWorks software designed for Microsoft Windows in 1993. The company released Volgistics in 2004 and continues to upgrade and improve the software with new features designed to make tracking, recruiting and coordinating volunteers easier.