Suntico can provide sales reps with controlled access to detailed transactional information, enabling them to handle customer accounts and queries more efficiently and reduce the time spent looking for information.
(PRWEB) August 26, 2014
According to a McKinsey Institute study, most sales reps spend the majority of their time searching for information and less than half of their time selling. The study found that sales reps can spend up to 75% of their time looking for information to answer even the simplest of customer requests. While highly paid field reps often spend up to 45% of their time supporting internal sales or tracking the progress of deals.
With the latest release of Suntico, busy small and midsize businesses (SMBs) can tackle this inefficiency and reshape their sales operations by equipping reps with the information they need.
Using Suntico, companies can provide sales reps with controlled access to detailed transactional information, enabling them to handle customer accounts and queries more efficiently and reduce the time spent looking for information.
The Suntico platform hooks into a company’s accounts data, often the most accurate source of information within an organization, linking all formal and informal communications to create a centralized source for all business information.
Regular synchronization between the Suntico platform and Sage 50 ensures that a significant amount of customer and accounts data remains accurate and up to date.
Suntico provides sales reps with secure mobile access to the customer accounts information stored inside Sage 50 accounting; so they always have access to the most timely and up to date customer data. Having this access allows users to easily find the latest updates or check the status of customer orders, saving time searching for information while lessening the search for data sources.
Further, sales reps can share insight by instantly adding notes or updates to customer accounts, keeping all relevant personnel informed of any changes or progress.
To safeguard sensitive accounts data, companies can choose the information they share with individual sales reps. Contract or field reps need only see information pertaining to their own customers; with information on other accounts or customers provided only as needed or on a summary basis.
Suntico is an enterprise account management solution for companies using Sage 50 software. It provides instant access for business managers and sales representatives to relevant business records, notes, discussions and tasks from any web-enabled device.
It is currently available for Sage 50 Accounting US (formerly Peachtree), Sage 50 Accounting Canada (formerly Simply Accounting) and Sage 50 Accounts in the UK and Ireland. Suntico can be accessed from any web-enabled device such as a laptop, iPad, Android tablet or smartphone.
Suntico does not require any complex installation and users can be up and running in 15 minutes. In addition, there is minimal training required as the application is based on the simplicity and usability of popular social networking sites.
See the Suntico website for more information.