Incognito Software Accelerates Provisioning and Service Activation for Com Hem

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Largest Cable Operator in Sweden Now Using Multiple Products from Incognito Software to Improve User Experience for More Than 800,000 Subscribers

Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Com Hem, the largest cable operator in Sweden, is deploying Broadband Command Center, Service Activation Center, and Auto Configuration Server from Incognito Software to provision, activate, and manage IP addresses for the cable operator’s more than 800,000 subscribers. In addition to helping prepare Com Hem networks for an IPv6 migration that will provide enhanced security, IP mobility, and application functionality, the Incognito Software products will also assist the cable operator as it rolls out “TV everywhere” services that will allow subscribers to view and control their television services on multiple devices.

As Sweden’s largest cable operator, Com Hem provides television, high-speed broadband, and fixed-telephony services that reach 1.83 million homes around the country. The cable operator recognized the need to replace its existing legacy systems, with a solution that could reliably manage its existing services while also handling the rapid rollout of new ones.

Com Hem is now using a trio of solutions from Incognito Software. Broadband Command Center seamlessly provisions voice and data services while also supporting the latest standards, including IPv6. Service Activation Center helps increase network efficiency and reduces operational costs by rapidly bringing new devices online. When combined with the TR-069 device provisioning, advanced troubleshooting, and monitoring capabilities of Auto Configuration Server, these three tools will help Com Hem Cable decrease its support costs while accelerating time-to-revenue for new service deployments.

“In order to survive and thrive in this new world of multi-service and multi-device homes, operators like Com Hem must be able to provision and activate services quickly, while still being cognizant of costs,” said Stephane Bourque, CEO of Incognito Software. “Adopting a scalable, automated solution that also offers a more detailed analysis of their network can help providers minimize service disruptions, and our flexible pricing models and dedicated customer support allow us to work individually with each of our customers to ensure that they have all the tools they need to provide the best possible experience for their subscribers.”

Globally, Incognito Software currently provisions more than 110 million subscribers. The company offers a wide range of feature-rich software that is ideal for service providers that need room to grow. For more information, visit, or follow us on Twitter at @incognito_sfwr.

About Incognito Software
Incognito Software is a global provider of broadband device provisioning and service activation solutions that help monetize IP-based subscriber and commercial services. Broadband operators of all sizes worldwide — including half of the top ten cable operators — use our products to quickly and cost-effectively deploy high-reliability data, voice, and video networks. Incognito is recognized for its top-rated carrier-grade software, superior customer support, and partnerships with leading software and hardware vendors. For more information, please visit

About Com Hem Cable

Com Hem is one of Sweden’s leading providers of digital TV, broadband and telephony. About 39 percent, almost 1.83 million, of Sweden’s households are connected to Com Hem’s network and have access to the broadest TV offering in the market. Com Hem offers affordable, high-quality services in TV, broadband and fixed telephony, and has a competitive offering in broadband and telephony services for commercial enterprises. Com Hem was founded in 1983 and has about 1,000 employees, with headquarters in Stockholm. Services are provided through the three subsidiaries Com Hem AB, Phonera Företag AB and ITUX Communication AB. Com Hem is listed on the NASDAQ OMX Stockholm exchange. For more information, visit:

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