Customers Embrace Walter’s Automotive Group Legacy Rewards Program powered by NcompassTrac

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In a very competitive market, Walter’s Automotive Group has processed over $5.6 million in rewards based transactions in less than 20 months creating a local automotive economy within its group that is rapidly raising customer retention rates and is pushing customer satisfaction levels to new highs.

NCompassTrac

NCompassTrac

As we move forward, The Walter’s Automotive Group and NcompassTrac continue to exchange ideas on how to improve, enhance and expand the extended customer relationship this program provides.

“We are constantly striving to be the best of the best as is indicated by the excellent brands we represent. To achieve excellence and to support that goal we have created an industry leading Legacy Rewards Program to honor our customer’s commitment to the group that not only thanks them for continued patronage but also incents them to remain so ” states Steve Kienle, Dealer Principle of Walter’s Automotive Group.

Through the use of the NcompassTrac cloud based loyalty customer relationship product suite, Walter’s has been able to seamlessly implement and offer its customers a superior buying and servicing experience with minimal impact to already busy schedules.

With several brands such as Mercedes-Benz, Porsche, Audi, smart, Sprinter and Fiat, in the group; rewards points can be accrued by any one or combination of brands. Families who own more than one of these brands can mix and match their rewards currency.

“Given the widely published metrics surrounding high quality rewards programs; we are delighted to be the technology provider of this add-in cloud and mobile ecosystem that makes robust reward programs possible for multi-brand groups such as Walter’s.” adds Kevin Cooper, CEO NcompassTrac.

“As we move forward, The Walter’s Automotive Group and NcompassTrac continue to exchange ideas on how to improve, enhance and expand the extended customer relationship this program provides.”

Walter's Automotive Group; is located in Riverside, CA and consists of several highly rated, family owned car dealerships including Walter's Mercedes-Benz, Walter’s Porsche, Walter’s Audi, Walter’s Fiat, Walter’s Pre-owned center, and smart center of Riverside.

NCompassTrac LLC; is a leading software technology company located in Laguna Hills, California with over 60 years of expertise in enterprise software that builds cloud based computing solutions for the Automotive, Power Sports and Event markets that make a positive economic impact on the way companies work.

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Ron Vangell
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