We are eagerly awaiting the roll out of the SMARTGov permitting system that will streamline the city’s permit review and issuance process and will lead to an improved customer experience - Nick Bond, City of Port Orchard
Poulsbo, WA (PRWEB) September 17, 2014
Paladin Data Systems Corporation announced the City of Port Orchard, Washington today as its newest customer for SMARTGov, Paladin’s community development software that manages the full lifecycle of any permit, inspection, license, or code enforcement action for jurisdictions.
The city will be transitioning from Interlocking software to the cloud based features of SMARTGov to track all aspects of zoning and codes including permit issuance, inspections, and code enforcement, and all recurring licenses.
“It is very gratifying that our Paladin team was able to recover the City’s failed server with temporary, stop gap hardware. Now using SMARTGov in the cloud this type of server issue will be a thing of the past for Port Orchard. Plus the City will have newly configuration automation rules designed specifically for their business processes and the citizens of Port Orchard. I am excited to see this final solution go-live,” said Jon Byrd Paladin Sales Executive
The City of Port Orchard lost access to public works, building and planning permitting software when its server failed. Paladin was able to loan the city a 10-year-old server when their server went offline and was not able to be repaired.
“The City of Port Orchard is eagerly awaiting the roll out of its new SMARTGov permitting system. It is expected that this system will streamline the city’s permit review and issuance process and will lead to an improved customer experience, especially once the SMARTGov public portal goes live for the City (likely in 2016). The web portal will eventually allow applicants to track their permits as they move through the review process and will allow the public to use a mapping tool to find information about current and pending project,” said Nick Bond, City of Port Orchard.
Port Orchard is located on the Sinclair Inlet of the Puget Sound in Washington State. The City of Port Orchard, originally the Town of Sidney was incorporated in 1890. With a population of 10,400 residents Port Orchard is the County seat for Kitsap County, with a countywide population of approximately 230,000.
SMARTGov is a Web-based, software application developed by Paladin Data Systems to support community development functions including permitting, planning, inspections, code enforcement, licenses, fees, parcels, contractors and many others. SMARTGov is customizable, flexible, and interactive. It alerts you of problems, manages workflow, and prioritizes your projects. It can run on your servers or in the cloud as a service, and gives both your citizens and staff access to project data on the web 24/7. Paladin offers a 30-day Trial of SMARTGov software at no cost or obligation.
About Paladin Data Systems Corporation
Winner of numerous prestigious awards that include Top DoD Program Award, Paladin Data Systems has developed a suite of cloud-based software products serving a wide-range of government agencies in all 50 states and 6 territories. Paladin’s national presence spans a diverse customer base including U.S. local governments, state departments, regional transportation agencies, and defense contractors. Paladin also provides software services such as interface development, implementation, database administration, and project management for numerous industries in both the public and private sector. For more information about Paladin Data Systems and the full suite of products available, please visit http://www.PaladinData.com.