[Customers] usually call me up thinking something can’t be done, but I’m always happy to show them how it can be done
Birmingham, UK (PRWEB UK) 26 September 2014
Computer aided facilities management software allows facilities management companies to effectively manage their job process from receiving that initial phone call or email through to invoicing for work done. In the past, such a system would have been complicated and difficult to keep track of, but JobLogic’s computer based system offers an easy solution to managing the process.
JobLogic have today officially launched http://www.facilitiesmanagementsoftware.net/, a website dedicated to promoting the benefits of their service management system for those in the facilities management (FM) industry. Complete with a savings calculator, case studies and a blog, the site will soon become a useful resource for the FM industry.
For such a versatile industry like FM, a wide range of industry forms are required to ensure compliance with strict UK laws. Forms available include those designed for Gas Safe engineers, F-Gas tracking, minor electrical works and risk assessments. Forms are being constantly developed and a service to spec and create bespoke forms is also available. Output is in PDF format, complete with signature capture using the engineer’s mobile device. All data is instantly passed to a secure server, where it is available for staff in the office.
Recent Improvements to WebLogic and the JobLogic Mobile application mean a seamless link between logging jobs and sending them to engineers. WebLogic is an optional add-on that allows customers to log jobs which service managers can allocate to an engineer at the most appropriate time. Customers can see if the engineer assigned to their job is travelling to it or is in the process of completing it, saving service desk managers time instead of being the middleman between the customer and engineer. Access is permission based, meaning that users can only see and do what they are allowed.
The biggest differences in the FM industry are between reactive and planned maintenance based companies. Reactive organisations will need to respond quickly to calls from customers, while planned maintenance based organisations will be visiting sites on a scheduled basis. JobLogic’s computer aided FM system will benefit both types of business with advanced call logging and a flexible planned maintenance scheduler which ensures that work is done at the correct intervals and all historical data relating to each asset is retained.
“Our customers who deal with facilities management are always impressed by the way JobLogic tracks assets and the fact that it’s really easy to manage these assets and their sites. They usually call me up thinking something can’t be done, but I’m always happy to show them how it can be done.” Said Conner Lee, 1st Line Workforce Management Support member at JobLogic.
With forms from a wide variety of industries, JobLogic is a great choice for facilities management companies looking for a computer aided system with great features. Be sure to take a look at the facilities management software website to book a free interactive demo of the software or to talk about service management software.