Never resting on our laurels, we took one of our bestselling categories and made it better by increasing customer support staff to offer a more personal online shopping experience."
Pittsburgh, Pennsylvania (PRWEB) November 03, 2014
The revised section features favorites such as candy canes in a variety of flavors, shapes and sizes and hard to find items from manufacturers such as Brachs, Washburn Confections and Palmer Chocolates and more.
"Celebrating our 87th year, we decided to seek holiday candies different than what is found in normal retail stores. I have always had a soft spot for retro and nostalgic oriented candies so this focus is a natural progression." says Jon H. Prince, President of CandyFavorites.com.
“We were amongst the first candy wholesalers to offer Brach’s Candy and will be offering many of their new Christmas Candies as well as old favorites such as Peppermint Straws and Ribbon Candy. Everyone loves getting something nostalgic or unique.”
“Never resting on our laurels, we took one of our bestselling categories and made it better," says Jonah Half, Director of Marketing, “we also expanded our Gifts Section offering Homemade Cookies, Fudge and Artisanal Chocolates as well as increased customer service staff to offer a more personal online shopping experience.”
Spearheaded by Mr.Half, the site offers interactive options allowing customers to have questions answered in real time and the company extended customer service hours throughout the holiday shopping season to handle such requests.
“Offering a Question and Answer button on every product allows shoppers to ask pertinent questions and have them answered in a personal and timely fashion. “ says Mr. Prince, “Online shopping can be impersonal and customer service is what makes us unique. After all, our slogan is 'Candy is what we Sell but Service is what we Deliver'.”
In addition to a wide selection of Holiday Candy, the website includes interesting blog and educational article sections focusing on the history of the products offered over the company’s history.
Anybody interested in learning more about Candy Favorites is encouraged to visit the user-friendly website; there, they can browse through the vast selection of candy, including the enhanced Christmas Candy section.
About Candy Favorites:
CandyFavorites.com is one of the oldest independently owned online candy stores. It is backed by McKeesport Candy Co., established in 1927, which is one of the oldest wholesale candy companies in the United States. Specialties include bulk candy, hard to find retro candy as well as Brach's Candy. For more information, please visit http://www.candyfavorites.com/