Resort Travel & Xchange Hits 80,000 Member Milestone

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Resort Travel & Xchange Hits 80,000 Member Milestone

Resort Travel & Xchange

.... When planning vacations in the past we have asked ourselves where do we want to go? Now we are inclined to say, let’s see where RTX can take us,

Resort Travel & Xchange (RTX), a leader in the timeshare and vacation ownership exchange industry, is delighted to announce that it has reached 80,000 happy members.

Entering the third quarter of 2013, RTX had approximately 70,000 members. Today, the growing exchange provider has a member base of approximately 80,000 members and growing, an impressive gain of over 10,000 members in the last year. Additionally members are more active now than ever before with total company transactions being up 225% from last year, a record high for the exchange provider.

RTX’s continued growth can be attributed to its member-focused approach to consumer awareness and education. Through consumer outreach initiatives, RTX has spread the word about its membership benefits that add value to any timeshare owner’s purchase, and existing members such as Brenda and Dick Lidbom are happy to tell others about those benefits from their own experience.

“Through RTX we have been able to visit many locations that we might not have been able to visit otherwise. When planning vacations in the past we have asked ourselves where do we want to go? Now we are inclined to say, let’s see where RTX can take us,” says Brenda Lidbom, RTX member from Winston Salem, N.C. Lidbom continues, “The benefit of staying in a place where you can go to the grocery store and cook your breakfast and one of your other meals makes your vacation dollar go so much farther, and just to have access to so many places where we can do that is a real plus.”

“When RTX was looking for a location with us, they were not trying to find something that was just accommodating, they were trying to find something that was in tune with what they knew we enjoyed,” says Dick Lidbom. “One of the things that RTX does is when you call in and you make contact with a person, that person is going to be the same one that you complete the whole process with. They want to make sure that they satisfy you and the better they get to know you, the better they can do that. Relationship building is one thing that all businesses need to consider, and I believe it was a designed consideration when RTX was founded.”

Through RTX’s unique approach to providing flexible exchanges, members are able to request a location anywhere rather than just searching through a limited inventory of affiliated resorts. Once a request is placed by a member, a dedicated RTX Travel Consultant searches for availability in all resorts and hotels in that area. Additional benefits include split weeks which allow members to split their vacation time so they have the option to take two separate trips, a deposit life of up to 48 months, a $117 exchange fee for domestic or international travel, and last minute getaways starting as low as $49 per week.

Over the past year RTX has implemented several member-focused initiatives to enhance the customer experience such as increasing the customer service staff and providing them with additional training. In doing so, RTX has seen significant growth with the number of exchanges nearly doubling since this time last year while the number of getaways booked is more than twice the amount it was last year.

For more information about RTX visit http://www.rtx.travel

About RTX
Resort Travel & Xchange (RTX) is a timeshare and vacation ownership exchange company based in Asheville, N.C. RTX works with a number of resorts and developers throughout the world to provide the best exchange options possible to its members. In addition to exchange services, RTX offers a number of travel benefits to members such as trip protection, rebates, travel discounts and more. RTX has approximately 80,000 members.

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Keisha Hayden
Perspective Magazine - for the Timeshare and Fractional Ownership Industry
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