Villa del Palmar at the Islands of Loreto, B.C.S., Provides Personal Concierge, Rolls Out Pre-Check In Process

Share Article

New programs designed to make vacation planning and arrival easy and hassle-free

Villa del Palmar at the islands of Loreto implements personal concierge and pre-check in programs to make vacations hassle-free for guests.

We feel that vacation time is too important to one’s health, family and overall wellbeing to be spent waiting in line. - Owen Perry, co-owner and president of Villa Group

On the heels of a successful personal concierge program in which guests can book all activities and services for their vacation prior to their arrival, Villa del Palmar at the Islands of Loreto is launching a pre-check in process that allows travelers to be whisked up to their room as soon as they step foot inside the resort.

“We feel that vacation time is too important to one’s health, family and overall wellbeing to be spent waiting in line,” said Owen Perry, co-owner and president of Villa Group. “These programs are meant to help guests make their vacation even more enjoyable at the paradise that is Villa del Palmar at the Islands of Loreto.”

The pre-arrival personal concierge program is meant to go above and beyond a typical resort concierge by doing all the legwork of vacation planning for guests. As soon as guests make a reservation at Villa del Palmar at the Islands of Loreto, they are assigned their own personal concierge.

The personal concierge calls guests to congratulate them on their upcoming vacation, learns their likes and dislikes, and assists in planning activities, such as spa services at the 39,000-square-foot Sabila Spa, dining reservations at the resort’s three restaurants, transportation to and from the airport, water activities such as SCUBA diving, sport fishing, island hopping tours, sunset boat rides, kayaking, and more, all based on guests’ preferences.

This service allows guests to get their questions answered, receive recommendations, and plan the perfect trip in advance, which has also boosted guest satisfaction.

Building upon the success of the personal concierge, Villa del Palmar at the Islands of Loreto is planning to launch a pre-check in system early next year that will allow travelers to check in from the comfort of their own homes prior to their vacation.

As part of the process, once guests make a reservation, they receive a confirmation with a checklist of items necessary to check in, as they would when they reach the front desk. The resort will input this information into their system and provide a pre-check in code prior to their arrival.

Once guests arrive at the resort, a bellboy will have their keys (which are actually wristbands with waterproof smart chip technology) ready and waiting, so that travelers bypass the lobby and head directly to their suites.

“Our hope is that they will be relaxing by the pool, with a margarita in hand, within minutes of arriving,” said Owen Perry.

Travelers can take a short nonstop flight from LAX on Alaska Airlines to the Islands of Loreto, or from Calgary, Canada aboard WestJet, with a new nonstop service beginning on February 14, 2015.

For resort reservations or additional information, please contact the resort at reservaciones(dot)vdpl(at)vgloreto(dot)com or call 800.790.4187 to learn about special air and hotel packages. To learn more about Villa del Palmar, visit http://www.villadelpalmarloreto.com/.

About Villa del Palmar at the Islands of Loreto: Baja’s First Million Star Resort
Villa del Palmar at The Islands of Loreto is a luxury destination resort on the Sea of Cortez, off the eastern coast of the Baja peninsula overlooking Danzante Island (one of five in the region). It features 181 new, spacious, beautifully appointed Deluxe Ocean View, one, two and three bedroom Suites with balcony or terrace, stunning ocean views, mountain views, three restaurants offering gourmet dining, an attentive English-speaking staff, five swimming pools, a 39,000 square-foot Sabila Spa and Wellness Center, two tennis courts, beautiful beaches, a private beachfront Danzante Bungalow villa for glamping and a mild and warm climate year-round. The upcoming 7,400-yard Rees Jones-designed Danzante Bay golf course will offer a challenging, yet friendly course that works with the natural beauty and serenity of the surrounding environment.

Guests can enjoy PADI-certified SCUBA diving lessons and snorkeling tours in the protected indigo waters that explorer Jacques Cousteau once dubbed the “Aquarium of the World.” Outdoor adventurers can also experience tours of the nearby Coronado, Danzante and Del Carmen Islands atop an inflatable APEX boat, as well as swimming, world-class fishing aboard the “Mad Dash” tournament boat, paddle boarding, kayaking, whale watching and mountain biking. With complimentary shuttle service, guests can explore the historic town at the Islands of Loreto and visit the 1697 mission that made the town famous. The area is also known for its wildlife, including the 900 species of fish off the coast and in an area that has been declared a World Heritage Site. Hotel perks include a spa and fitness center, massages, salsa dance lessons and movie nights for children. The New York Times lists Loreto in its Top Ten Places to go in 2011. The travel article featuring The Islands of Loreto, Baja California South, Mexico ranked first among readers. Travelers can take a short flight from LAX on Alaska Airlines to the Islands of Loreto. With a new service beginning on February 14, 2015, travelers can also fly to the Islands of Loreto from Calgary, Canada aboard WestJet, Canada’s most-preferred airline.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Noelle Ibrahim
Curator PR for Villa Group
858-776-2401
Email >
Follow us on
Visit website