Government Case Study Reveals LinkTek’s Technology Saves California County from Potential Costs of Broken Links

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LinkTek’s LinkFixer Advanced helped Humboldt County’s IT department preserve data integrity and reduce government spending.

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LinkTek Corporation helped Humboldt County’s IT department preserve data integrity and reduce wasteful government spending.

Data migration is a fact of life for IT managers.

The government of Humboldt County, located on California’s rugged Redwood Coast some 250 miles north of San Francisco, recently found itself facing a challenge: the transfer of the data on four different network server drives to a new distributed file system (DFS). While this would unquestionably strengthen the overall data system, Humboldt County’s IT managers had some concerns about the project, and rightly so. Data migration is a complex and difficult task. A recent study from Bloor Research, in fact, puts the failure rate for such projects at 38%.1

Data migrations are also expensive, not only in terms of new system costs but also in terms of maintaining data integrity. A large amount of Humboldt County’s data consists of Microsoft Word and Excel files and PDF files with embedded links. If the address (the location or part of the path) of a linked item is changed, and the link is not corrected to match the new address, the link would be broken. In many cases, this would render the document unusable, and impede the ability of the county government to function. In conducting its cost assessments prior to the data migration, LinkTek estimated that a data migration without the use of link protection software would cost Humboldt County $2.5 million just for manually repairing all the broken data links they anticipated having as a result of the migration process.

All too often, an IT department, especially in a governmental environment, would simply leave it at that. They’d spend the money and the time it would take to manually repair the broken links, and they would also deal with the errors that inevitably occur in a manual operation of that size. This is partly due to the fact that data integrity tends to be something of an afterthought in these projects. According to a recent study by Oracle Corporation, in many data migration initiatives the majority of management attention is focused on the package selection and configuration. In contrast, the data migration itself is often seen as a “simple matter of shifting data from one bucket to the next.”2

Another factor is that IT managers tend to be overloaded, undervalued and overworked. They frequently don’t have time to stay abreast of new technology, and even when they are aware of improved solutions to a given problem, their recommendations may go unheeded by the people above them in their organizational management structure.3

Bob Quance, an analyst in the Department of Health and Human Services and a major participator in the data migration project, says, “I was very aware of the need to preserve the links in our data, so that county employees and managers could do their jobs, and our library customers could continue to find the resources they need quickly. But our county’s resources are limited, and we needed to make the best use of our budget.”

The Humboldt County IT department’s quest for the best available data migration resources led them to LinkTek’s LinkFixer Advanced. Thanks to LinkFixer Advanced, Humboldt County didn’t need to spend that $2.5 million they had anticipated.

Once Humboldt County’s links were identified and evaluated using LinkTek’s LinkFixer Advanced, its IT managers then used the software to repair broken file links automatically during the migration process, avoiding costly and time-consuming manual correction.

Case study:

Situation: Humboldt County was faced with moving 665 gigabytes of data containing just under two million files, with an estimated two million file links that would have been broken in the migration, requiring subsequent manual repair and testing.

Solution: After evaluating the products available, Bob Quance and his team selected LinkFixer Advanced to pretest and automatically repair the links.

Outcome: The initial cost justification sheet estimated that manually repairing the approximately two million links would have required about 50,000 hours, at a total cost of $2.5 million. Instead, Humboldt County paid a total of just $14,796 for LinkTek software.

Says LinkTek Executive Vice President Rick Crites, “Data migration is a fact of life for IT managers. To perform this task to the expectations of their management and customers requires an arsenal of modern, specialized, automated tools.”

LinkFixer Advanced is the world’s only fully automatic fixer of broken file links. It handles batches of thousands at a time and works on all major file types. LinkTek has designed LinkFixer Advanced as an essential and cost-effective component of any IT department’s data migration toolkit. For more information, visit http://www.linktek.com.

About LinkTek:

Headquartered in Clearwater, Florida, LinkTek Corporation provides the world’s leading solution for the management and automatic repair of file links found in today’s most common file formats. LinkTek was created by Axiom founder David Greenbaum, who recognized that one concept behind Axiom’s MicroStation plug-ins applied to almost every major file type; he then designed the world’s first fully-automatic link-repairing software, dubbed LinkFixerPlus. Since its unveiling in October 2002, LinkFixerPlus has been recognized for its new and innovative technology that has created a whole new category of software. LinkTek has continued to perfect its product; LinkFixer Advanced is the next evolution up from LinkFixerPlus, and the patented software surpasses its predecessor in terms of speed and data capacity. LinkTek’s purpose is to improve the lives of computer users, IT departments, IT professionals, Records & Information Managers and CIOs by providing software that automatically repairs file links and while also protecting them from the effects of data migrations and user errors. For more information, visit http://www.linktek.com.

1.    “Why do so many data migration projects end in disaster?” CBR Online, January 17, 2013. http://www.cbronline.com/blogs/technology/why-do-so-many-data-migration-projects-end-in-disaster170113

2.    “Successful Data Migration,” Oracle White Paper, October 2011. http://www.oracle.com/technetwork/middleware/oedq/successful-data-migration-wp-1555708.pdf

3.    IT managers overworked, undervalued and insecure, Information Age, February 10, 2006. http://www.information-age.com/industry/uk-industry/290001/it-managers-overworked-undervalued-and-insecure

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