Pandera's ability to deliver and integrate analytical business solutions with Clarabridge's customer experience management solutions will enable clients to have a measureable impact on customer interactions that define competitive markets.
(PRWEB) January 13, 2015
Pandera Systems, leading the wave in enterprise analytics and decision automation technologies, and Clarabridge, the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, today announced a partnership to deliver better decision-making with customer experience management (CEM).
Clarabridge offers a sophisticated customer intelligence platform, which transforms customer feedback into actionable intelligence for hundreds of top brands worldwide. As a multichannel, multi-departmental CEM solution, the Clarabridge platform analyzes huge volumes of data in any format and detects patterns in customer sentiment.
Pandera is the leading provider in designing and developing advanced analytical solutions to solve complex business challenges and enable organizational decision management. The partnership between Pandera and Clarabridge opens a new chapter in organizational decisioning tools that allow users to explore and leverage structured and unstructured data assets with analytical algorithms. The goal is to identify patterns, distinguishing factors and elements of client interactions that allow business leaders to focus on solutions for refining the customer experience.
“Pandera's ability to deliver and integrate analytical business solutions with Clarabridge's customer experience management solutions will enable clients to have a measureable impact on customer interactions that define competitive markets,” said Greg Arndall, Senior Director of Strategy and Growth at Pandera Systems.
“Our partnership with Pandera Systems empowers enterprises with the tools, analytics insights and support essential to make their customer data more understandable and intuitive,” said Pete Plotas, Senior Director of Global Partners at Clarabridge. “We’re pleased to offer our customers a new way to maximize the value of their data by making decisions that drive competitive advantage.”
More information about this announcement can be found at http://panderasystems.com/new-partnership-with-clarabridge/.
About Pandera Systems
In an era fixated on big data, Pandera Systems is leading the growth of business intelligence by re-engineering decision-making ecosystems. Pandera provides businesses with the resources to mobilize analytics, and immerse employees in vital knowledge to enable performance leadership. Clients gain and maintain market advantage through immediate access to critical decisioning tools, data assets, and high-performance self-service analytics. Pandera is located in Atlanta, GA; Chicago, IL, Nashville, TN; Orlando, FL; Dallas, TX; and D.C. For more information about Pandera visit http://panderasystems.com.
Clarabridge helps hundreds of the world’s leading brands understand and improve their customer experience. Using advanced text and sentiment analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers. For more information, visit http://www.clarabridge.com.