“This is a real honor,” said Arbor-Nomics founder and owner Richard Bare. “We know that to compete against huge national lawn care companies, we need to deliver real results and excellent customer service every time, for every customer.
Norcross, GA (PRWEB) January 23, 2015
Arbor-Nomics Turf, a leading provider of lawn and ornamental tree and shrub care for residences throughout Metro Atlanta and beyond, has joined the ranks of the 101 Best and Brightest™ Companies to Work for in Atlanta. The award recognizes companies that excel in cultivating an environment of enrichment and satisfaction for their employees.
“This is a real honor,” said Arbor-Nomics founder and owner Richard Bare. “We know that to compete against huge national and Atlanta lawn care companies, we need to deliver real results and excellent customer service every time, for every customer. And that takes satisfied, engaged employees who feel a sense of ownership and commitment.”
According to Bare, the company attracts and keeps high-caliber staff by giving them the knowledge and tools they need to feel like owners. Every service tech, or Certified Landscape Specialist (CLS), receives extensive training, industry certification, and ongoing education. CLSs also have dedicated service routes so they get to know the properties – and customers – they take care of.
“It’s like having my own business,” explained CLS Marshall Pierce. “The customers I serve really are my customers.”
This kind of company investment – and employee sentiment – accounts for why CLSs tend to stay with Arbor-Nomics long-term: Average time with the company is currently more than six years compared to other Atlanta lawn care companies where high-turnover is the norm.
“Compared with the big companies,” said Bare, “we’re doing much better at keeping our employees and our customers. It goes to show the importance of finding great people, training and equipping them well, and then letting them take ownership of their jobs. We’re very pleased to be recognized as that kind of company.”
Best and Brightest award winners are selected based the results of a two-pronged employee and human resources survey. Each assessment tool measures such variables as:
- Compensation and benefits
- Work-life balance
- Employee development, engagement, and retention
- Recognition of individual and team achievements
- Strategic company performance
About Arbor-Nomics Turf: Arbor-Nomics provides comprehensive lawn and ornamental tree and shrub care services to residences throughout Atlanta and surrounding areas. Emphasizing excellent customer service delivered by knowledgeable Certified Landscape Specialists, Arbor-Nomics is a long-standing Home Reports Best Pick and a recipient of multiple Angie’s List Super Service Awards.