Blue Ocean was founded upon the principal that personal interaction matters. To stick by this principal on a global level can often present challenges that we’ve worked hard to overcome.
Halifax, Nova Scotia (PRWEB) January 26, 2015
Blue Ocean Contact Centers, a global leader in Outsourced Customer Service solutions, has been named the gold winner for the International Business of the Year by the Halifax Chamber of Commerce.
Headquartered in Halifax, Nova Scotia, Blue Ocean occupies a unique position in the contact center industry, located roughly halfway been London, England and California. This competitive advantage gives Blue Ocean access to thriving markets from anywhere in North America to regions across the globe, including South America and Europe.
Blue Ocean established its headquarters in Halifax in 1994. Over the last 20 years, it has grown from a small, local business into an award-winning, international organization, employing over 600 people. The company continues to operate in aggressive growth mode, with plans to double their business within the next 5 years.
“While we are deeply committed to our local community, its businesses and people, we are also highly focused on leveraging the city’s technology infrastructure in order to reach a broader audience,” says Andrew O’Brien, President and COO of Blue Ocean. “We work closely with the internal stakeholders and international customers of many top tier global brands, and we’re proud to be recognized for our commitment to building these international relationships.”
The Halifax Chamber of Commerce is committed to a vision of building and strengthening the business community. Their annual Business Awards event presents an opportunity to “celebrate the risk takers and trail blazers” of their city. Blue Ocean’s success story in many ways epitomizes the model of a thriving business.
“It is so rewarding to be recognized on a local level for our international efforts,” O’Brien says. “Blue Ocean was founded upon the principal that personal interaction matters. To stick by this principal on a global level can often present challenges that we’ve worked hard to overcome. We are fanatical about hiring the right agents, many of whom are bilingual, who can offer true value to our global clients and their brands.”
With 64% of their revenue coming from clients headquartered outside of Canada, Blue Ocean recognizes the value of partnering with many worldwide organizations within the contact center industry. However, they never take their eyes of the local Halifax community that has supported them from Day One: Blue Ocean is dedicated to creating meaningful work for community members as well as to community building through significant charitable giving.