It takes 7 to 10 minutes to check the status of a claim by web portal and sometimes double that over the phone. Even with just a few collectors, one can quickly realize how much time is spent on executing one, non-revenue generating task.
Plano, TX (PRWEB) February 18, 2015
GAFFEY Healthcare announced today that their cloud-based automated claim statusing product, AutoStatus, will now be offered as a stand alone product. Before today's announcement, AutoStatus was solely available to the healthcare industry as a component of GAFFEY Healthcare’s flagship product, AlphaCollector, a collections workflow automation platform.
Healthcare providers submit thousands of patient claims to payers every day. For collectors in their business offices, inquiring on the statuses of those claims via telephone or the web and then updating patient accounting systems is a tedious and time-intensive process. With connectivity to Medicare and over 200 commercial payers nationwide, AutoStatus can automate and execute that process electronically with no human intervention and in far less time. Collectors can receive up-to-date notifications of which claims have been received, accepted or rejected and can act on denials up to two weeks earlier in the process resulting in lower AR days. The statuses can also automatically update to the accounting system, and by using screen-scraping technology, AutoStatus provides richer information than EDI data. The impacts and overall ROI are immediate and drastic.
“It takes 7 to 10 minutes to check the status of a claim by web portal and sometimes double that over the phone. Even with just a few collectors, one can quickly realize how much time is spent on executing one, non-revenue generating task,” stated Derek Morkel, CEO of GAFFEY Healthcare. “Most providers’ business offices are already spread thin enough as it is, so why not automate that process and allow collectors to focus on where they can add value, like working denials or payer issues? By carving AutoStatus out of the AlphaCollector, we've made it available to those who either don’t have the budget or may not need all of the features and functionality of the greater AlphaCollector/AutoStatus platform.”
About GAFFEY Healthcare:
GAFFEY Healthcare provides next-generation, cloud-based revenue cycle technology and services, including business office outsourcing, to help health care organizations accelerate their cash flow, improve their productivity and increase their profitability. From Patient Access & Eligibility through Billing, Claims Management to Collections - all the way to Payment Verification and Integrity - the components of their software are tied together through a state-of-the-art workflow automation and business intelligence platform, AlphaCollector. Over 200 health care systems, hospitals and physician practices use GAFFEY Healthcare's cloud-based applications.