Choice Home Warranty Recognized for Superior Customer Service

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Choice Home Warranty is proud to be recognized for superior customer service by Consumer Affairs and the Better Business Bureau.

As of March 2015, Choice Home Warranty has a B rating with the Better Business Bureau. Choice Home Warranty earned this rating because the business has been operating since 2008 with a successful track record of responding to and resolving any complaints.

“We know how important it is to deliver great service, especially to customers who may be experiencing difficulty with essential appliances and home systems,” said Choice Home Warranty President Victor Mandalawi. “It’s our mission to get our customers back to normal again with great service that’s both efficient and effective.”

With a five star overall satisfaction rating on, Choice Home Warranty has earned a reputation for customer satisfaction. Choice Home Warranty is accredited and has nearly 1,500 five star reviews from happy customers. Choice Home Warranty also boasts an “excellent” five star rating on Trustpilot.

Choice Home Warranty has made significant developments in the field of customer service. In late 2014, Choice Home Warranty debuted an all new call center to accommodate 150+ customer service representatives. This expansion has allowed Choice Home Warranty to grow the call center and customer service capacity by more than 30%. Perhaps most importantly, the expanded call center has enabled Choice Home Warranty to serve customers faster, more effectively, and with higher satisfaction ratings.

“It is an honor to be recognized for our commitment to customer service, but the best reward is continuing to satisfy our customers every day,” said Mandalawi.

Choice Home Warranty is a leader in home warranty service contracts and is proud to be recognized as a member of the Inc 5000.

For more information about Choice Home Warranty’s commitment to customer service, please contact kelley(at)choicehomewarranty(dot)com or visit

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