Alexandria, VA (PRWEB) March 19, 2015
VIPdesk Connect, a leading US-based provider of customer care, announced today that the company is hiring experienced customer service representatives (CSRs) to work from home, supporting several of their most dynamic, fun, and rapidly expanding clients.
VIPdesk Connect CSRs, referred to as “Elite Brand Ambassadors,” respond to incoming phone calls, e-mails, and/or online chat requests from customers of one of several leading retail brands in the fashion, lifestyle, and consumer electronics industries. Brand Ambassadors must be passionate about delivering exceptional customer service, motivated, self-disciplined, and ready to live the brand they serve. Full and Part-time positions are available for Skullcandy, Bluefly, and HomeAdvisor teams.
Brand Ambassadors for Skullcandy, a leading Audio Lifestyle Products company, must be passionate and knowledgeable about music, action sports, gadgets, and gaming. They should be knowledgeable about smartphones, audio connectors, and MP3 players, and must enjoy interacting with people of all ages—from teenagers to their parents to professional action sports stars. Successful Brand Ambassadors must not only take pride in a stellar customer experience, but be able to easily adjust their phone demeanor and language style depending on the current customer.
Brand Ambassadors for Bluefly are on top of the latest fashion trends, capable of easily identifying a designer's new line on sight. They not only provide fashion-forward customer service, but also serve as a personal shopper, giving advice on apparel or accessories and complementary items, designer-specific sizing and fit, sales and promotions, and more.
Brand Ambassadors for HomeAdvisor, a cutting-edge resource in the home improvement industry, will assess customers’ needs and schedule appointments and/or refer them to the applicable pre-screened home-improvement contractor in their area. The Brand Ambassador will assist customers by helping them submit their requests and providing information on additional services.
Brand Ambassadors earn an average of $10-$11.50/hr with access to an excellent benefits package that includes medical, dental, vision, life insurance, short-term and long-term disability, Paid Time Off, and more. Part time and full time positions are available and all applicants must be able to work on weekends.
Brand Ambassadors work from their own home office, which must be conducive to taking customer calls, quiet and free from distraction. All candidates must provide a computer, reliable, high-speed internet connection that meets company requirements.
"This is a great opportunity for individuals who are passionate about delivering exceptional customer service," said Sally Hurley, VIPdesk Connect's CEO.
Interviews are currently being conducted for qualified candidates. Training classes begin at the end of April. Some positions are limited to certain states; interested professionals can find more information and apply online at http://vipdeskconnect.com/current-openings.
About VIPdesk Connect
VIPdesk Connect, a U.S.-based provider of outsourced home-based customer care services, utilizes a home-based team of Brand Ambassadors (BAs) located across 23 states. VIPdesk Connect hires awesome people to provide clients with the best customer service on the planet. Located throughout the U.S., BAs serve as a seamless extension of leading brands delivering memorable customer experiences that generate customer loyalty and drive business growth. VIPdesk Connect’s services include: outsourced customer service (phone, email, chat and social media), back office support and home-based contact center model consulting. To find out more about VIPdesk Connect, visit http://www.vipdeskconnect.com.