"Jonas' stellar track record for customer support sets the example that other vendors should follow." -Forrest Burnson, Market Research Associate, Software Advice
Markham, ON (PRWEB) March 27, 2015
With Jonas Premier growing at an exponential rate, it is evident their customers are more than satisfied with the cloud-based software solution. Of their 26 reviews on Software Advice, Jonas Premier has an average rating of 4.44/5.00, which equates to an 88% rate of customer satisfaction overall. With reviewers ranging from companies with a single employee to companies with 101-500 employees, it is evident Jonas Premier can meet a wide-range of business’ requirements. Majority of the respondents (62%), are construction managers or general contractors, and Premier is designed with their specific needs in mind. With regards to ease of use, Jonas Premier scored 4.27/5.00 or about 85%. This demonstrates how simple, yet powerful Jonas Premier is, and their users truly appreciate the intuitiveness of the software. When it comes to functionality, Premier also scored quite well, with an average rating of 4.33/5.00 or about 86%. The software is easy to learn and navigate, and is fully integrated, allowing users to perform tasks more efficiently and effectively.
Forrest Burnson, Market Research Associate at Software Advice provides insight into the excellent reviews Jonas Premier has received, "It is critical for software vendors to provide excellent customer support in this day and age. Especially in the construction industry, where a high premium is placed on trust, reputation and reliability. Jonas' stellar track record for customer support sets the example that other vendors should follow."
In terms of quality, Jonas Premier ranks highly, with an average score of 4.37/5.00 or about 87%. With Jonas Premiers’ mission to simplify construction software complexities, quality does not take a back seat. Premier prides themselves on offering a truly integrated solution, backed by Jonas Construction Software, with over 25 years of experience in the construction industry. With an average rating of 4.81/5.00 or a remarkable 96%, customer support is Jonas Premier’s strongest attribute. Even more impressive, an astounding 66% of all reviewers gave Jonas them a perfect score for customer support. This lends itself to Premiers’ philosophy of supporting customers throughout the entire implementation process and ensuring their customers are fully trained and ready to use the software in just 30 training hours. Jonas Premier not only understands the importance of providing training and support during the pre-implementation and implementation phases, but also after the software solution is deployed. Their support specialists are experts with regards to Premier knowledge, and this is clearly demonstrated with such a high customer support rating.
Karoline Lapko, Vice President of Jonas Premier, is not surprised by these great reviews, “At Jonas Premier, we go above and beyond and set higher standards to guarantee customer satisfaction. With our 3 step training process, we ensure our customers are confident when the go live, and with unlimited direct personal support and training, we are always there to assist our clients in any way possible.”
About Jonas Premier
Jonas Premier is a fully integrated, cloud-based construction accounting software solution ideal for General Contracting businesses. Running in the cloud, it provides you with the ability to access and input key business information anytime, anywhere. It is built on modern software architecture, fully flexible and is simple to use.
The complete offering for contractors includes: Accounting, Job Cost, Subcontract Management, Billing, Progress Billing, T&M Billing, Financials, Project Management, Bank Management, Purchase Order, Inventory, Time Entry, Integrated Document Storage, Field Mobile Apps, and Vendor and Customer Portals.