With a Little Help from Vocational Rehabilitation, Kathy Batson is Flourishing in Her New Job

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In honor of Hearing Loss Awareness Month, Vocational Rehabilitation shares a story of perseverance and overcoming obstacles in the face of adversity.

Photo of Kathy Batson, executive assistant to the vice president of Core Logic, works at her computer.

Kathy Batson, executive assistant to the vice president of Core Logic, works at her computer.

She never assumed that people with disabilities couldn’t enter a particular career and achieve their full potential.

Kathy Batson, who has a hearing loss, used to shy away from jobs that required a lot of time on the phone or communicating in noisy areas. She avoided jobs that mentioned attending meetings, taking notes, or customer service on the phone. Then she met Lucia Mavrakis at Vocational Rehabilitation (VR). VR helps people with disabilities get or keep a job.

Lucia provided Kathy with counseling and guidance, hearing aids, and job placement services by referring her to Job Coach Ana Davis with Jewish Community Services of South Florida. After working with Ana to update her resume and improve her interviewing skills, Kathy was approached by a recruiter. “I was hesitant at first,” she says. “But he told me he did not think it mattered and sent me to the interview anyway. He never informed my potential employer, and they hired me. This made me realize that I cannot put limitations on what I can accomplish.”

Kathy started as a temp with a company called Core Logic in September 2013 and was hired permanently in February 2014. She is both the executive assistant to the vice president of her division and a billing coordinator. Her main duties are handling all issues on her team from reporting IT issues, setting up and attending meetings, new hire orientations, purchasing supplies, travel arrangements, processing expense notes, billing, and accounts payable.

She says that the company has been very accommodating when it comes to hearing loss, and her boss has pushed her to do things that she did not always have the confidence to do, therefore creating a challenging environment for her.

“I am very happy at my job because I am in an atmosphere where I am learning and growing daily. It is in a new industry for me and my duties are different from what I had done in the past,” she says. “My wishes for the future are to continue being employed in a company where I am happy, and have the potential for growth.”

Kathy was very pleased with her experience with VR. “They assisted me by providing the tools that I needed in order to find and maintain employment, along with having a better social life. Their staff, namely Lucia Mavrakis, made the process easy by providing excellent customer care and guidance, along with taking a real interest in my needs and what I wanted to accomplish.”

Lucia is thrilled that Kathy is so happy in her new job. “She never assumed that people with disabilities couldn’t enter a particular career and achieve their full potential. She always showed an interest and determination to persevere.”

About Vocational Rehabilitation
Florida’s Vocational Rehabilitation (VR) is a federal-state program committed to helping people with disabilities become part of America’s workforce. Our employer-focused website, http://www.FLJobConnections.com, allows businesses to search at no charge for employees who are ready to go to work, as well as to post available jobs. VR has 89 offices across Florida, and last year helped 7,214 Floridians with significant disabilities find or keep a job. For more information about VR and its services, call (800) 451-4327 or visit http://www.Rehabworks.org.

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Rachel Smith
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