Liveclicker Delivers Up-to-the-Minute Shipping Details from FedEx, UPS and USPS with New LiveTracker Capability

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Consumers receive real time tracking information every time shipping confirmation emails open

Liveclicker, Inc. (http://www.liveclicker.com), a global innovator in delivering rich customer experiences across the web and email, today unveiled its RealTime Email LiveTracker capability, delivering up-to-the-minute shipping details to consumers via email. This new feature provides retailers with the ability to deliver real-time package tracking information from FedEx, UPS and USPS shipping services to consumers right in the confirmation email message, eliminating the need for consumers to click additional links to track their packages.

The LiveTracker solution enhances Liveclicker’s RealTime Email suite of tools that enables marketers to create personalized content for recipients at the moment they open their email messages. LiveTracker is the first of its kind to put the power of real-time tracking information into consumers hands by dynamically and proactively offering tracking information via email. This unique process pulls tracking update/delivery information from the shipper’s site directly into the confirmation email, providing retailers with an innovative way to connect with their customers in real time.

“LiveTracker gives retailers the ability to deliver an enhanced consumer-facing experience in email, enabling real-time updates at the moment the email is opened,” said Justin Foster, co-founder and vice president of market development for Liveclicker. “The response from retailers has been overwhelming, validating that Liveclicker’s RealTime Email suite of tools continues to deliver functionality that is highly valued in the marketplace.”

“Liveclicker continues to deliver innovative new ways for us to engage in real time with our consumers,” said Laurie Caldwell, senior marketing manager, eBags. “We are excited about the potential to show live, up-to-the-minute shipping information refreshed in real time at the moment an email is opened.”

ABOUT LIVECLICKER
Liveclicker delivers rich customer experiences for leading brands across email and the web. Its RealTime Email solution brings static emails to life with content updated dynamically at the moment of open. Liveclicker’s video commerce solutions help today’s top brands - from production through conversion - generate the most ROI from video. Founded in 2008, the company helps clients such as Costco, Bed Bath and Beyond, Petco, eBags, Canadian Tire, Best Buy, 1-800-Flowers, Under Armour, OnlineShoes.com and many others drive higher consumer engagement and conversion. For more information, please visit: http://www.liveclicker.com.

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