ICS Merrill Releases VASTLINX, an Online Bidding Platform for Investigator Case Assignment

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VASTLINX allows ICS Merrill’s investigative consultants around the world to place bids, send and receive messages and review bid activity through a secure online website.

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ICS Merrill is pleased to announce the release of VASTLINX, a new proprietary online bid platform for cases requiring investigations to be conducted outside of the domestic United States. VASTLINX allows ICS Merrill’s investigative consultants around the world to place bids, send and receive messages and review bid activity through a secure online website. It is an investigative services industry first and a major leap forward in case assignment technology. With a team of more than 250 highly qualified foreign investigators working around the globe and serving over 1,000 clients in more than 80 countries, ICS Merrill will be able to more efficiently deliver investigative results to clients faster.

“We are constantly looking for ways we can better serve our investigative services clients” said Dave Merrill, ICS Merrill President. “VASTLINX serves our customers on several fronts. Most fundamentally, the process for case assignment for international investigations is sped up considerably, leading to a tangible and significant decrease in the time required to initiate an investigation and ultimately, more rapid case completion. On the investigative consultant front, VASTLINX was designed from the ground up with investigators in mind. The platform was designed to be easy to use, with an emphasis on providing clear and informative communication throughout the bidding process.”

When a new investigative assignment is required outside the United States, the VASTLINX system notifies local expert investigators with the professional expertise and operational experience that match the customer’s specific requirements. The qualified investigators then bid for the case assignment in a short-term reverse auction deliberately designed to eliminate a lengthy contracting period so investigative assignments can commence immediately. Participants in VASTLINX’s pilot program reported significant operational benefits from both the bidding process and a reduction in elapsed case handling time, made possible by being able to begin their investigative work immediately following the close of the automated bidding process.

VASTLINX is the latest of several initiatives ICS Merrill has brought to life to build upon an already strong reputation amongst international investigative consultants. Learn more about ICS Merrill’s VASTLINX bidding process by calling (+1) 214-689-8100.

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