Front Line Staff Makes a Difference

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Staff Pro, an event security company affiliated with U.S. Security Associates, helped make Comic-Con, the Coachella and Stagecoach Festivals, and Electric Daisy Carnival successful for fans, venues, promoters, and the cities that host these mega-events.

130,000 people flocked to San Diego this July for Comic-Con International, the world’s premier comic book convention, and last in a series of spring and summer events that draw hundreds of thousands of visitors to the Southern California region every year. Now that the crowds have dispersed, venue managers and event promoters are reflecting on what worked well in 2015 and planning ahead for 2016. Staff Pro, an event security company affiliated with U.S. Security Associates, helped make Comic-Con, the Coachella and Stagecoach Festivals, and Electric Daisy Carnival successful for fans, venues, promoters, and the cities that host these mega-events.

Comic-Con literally takes over downtown San Diego every July, with attractions spilling over from the maxed out San Diego Convention Center space to outdoor parks and local hotels throughout the area. With crowds of visitors swarming downtown streets and sidewalks, effective security planning and staffing is essential. To ensure that guests have extraordinary, positive experiences at Comic-Con, the convention planners partner with Staff Pro, event security professionals known for helping to create magical moments and memories.

For the world’s most prestigious music festival, Coachella, and the world’s largest country music festival, Stagecoach, AEG/Goldenvoice also partners with Staff Pro to deliver a safe, secure, and special guest experience. At these April events held in Indio, California, Staff Pro does its part to help cultivate brand image, prestige, and repeat business. Staff Pro personnel make a warm and welcoming first impression, greeting festival-goers with energy and enthusiasm, and they provide favorable fan interaction at every touchpoint. In 2015, the Coachella festival attracted approximately 100,000 fans for two consecutive weekends, followed immediately by the Stagecoach festival, which brought in 225,000 visitors over a three-day weekend.

Insomnia/Live Nation is another high-profile promoter that counts on Staff Pro for major event security and staffing services. Staff Pro is Insomnia/Live Nation’s security partner for the Electric Daisy Carnival, an annual electronic dance music festival. The 2015 Electric Daisy Carnival, held in June at the Las Vegas Motor Speedway, drew a total of 404,000 attendees.

Staff Pro’s licensed security personnel perform services that range from parking and traffic to ticket taking, gate (bag and bottle checking), ushering, and security for high-end VIP areas. The staff “look” at various venues and events varies according to client preference, from “Black Suit” high-end VIP security to sweater vests for hospitality staff to T-shirts for peer group crowd control.

According to Staff Pro founder Cory Meredith, “We are the personality for our client events. Whether the attendees are coming to a large consumer show or to an entertainment or sporting event, they expect to be greeted and welcomed by a smiling face. If a patron has a question or needs assistance, our front line team has a solution.” Meredith says that Staff Pro places emphasis on employing friendly, knowledgeable staff through stringent recruiting, training, and development programs.

The approach is obviously working. With charismatic staffing and professional security planning and management, Staff Pro is a key partner in the West Coast’s biggest spring and summer concerts and events. The company also staffs major sporting events, like the Tournament of Roses, and business conferences, like the recent Microsoft Worldwide Partner Conference in Orlando.

ABOUT STAFF PRO INC.
Since 1987, Staff Pro has been recognized as the leader in offering innovative and exemplary security, event staffing, and consulting solutions within the sporting, concert, fair, exposition, trade show, and special event industries. Staff Pro prides itself on providing the highest quality of services, including crowd management, licensed security, ushers, ticket sellers, ticket takers, alcohol enforcement, event managers, and special event consultants. Staff Pro is an affiliate of U.S. Security Associates, one of America’s largest contract security services firms. For more information, visit http://www.staffpro.com.
PPO-10015 • B2600261 • Lic#370 • PP-1443 • B14651
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Ginger Dillard

Brian Dooling
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U.S. Security Associates
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