ROSS Management Services Awarded Management of Chamberlayne Avenue Apartment Portfolio

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Communities to be consolidated, updated and rebranded The Flats at Ginter Park

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This portion of the city has been underserved for too long and is ready for a renaissance.

ROSS Management Services, a leader in multifamily property management, today announced it has taken over management responsibilities for a group of apartment homes along Chamberlayne Avenue in the Ginter Park neighborhood of North Richmond.

ROSS Management Services will consolidate the properties and rebrand the community The Flats at Ginter Park, which will consist of 312 market-rate apartments. Cedar Grove Partners, LLC, which recently acquired the Chamberlayne Avenue portfolio, selected ROSS Management Services to oversee the day-to-day operations of the community.

“This portion of the city has been underserved for too long and is ready for a renaissance,” said David Miskovich, chief operating officer for ROSS Management Services. “We view this not only as an opportunity to provide significant value for our residents, but as a chance to further strengthen a deserving neighborhood. We believe our partnership with Cedar Grove Partners will have a quick, far-reaching impact as we strive to create an aura of urban vibrancy for Chamberlayne Avenue.”

ROSS Management Services will substantially enhance customer service at the community through the creation of an on-site centralized management office and implement its leading edge online marketing program. The company will redesign the The Flats at Ginter Park’s digital marketing strategy to make it easier for prospective renters to learn about the community and lease an apartment home. The efforts will incorporate a boost to the community’s search engine marketing program, including search engine optimization, pay-per-click advertising, and technologies that make it easy for prospective renters to apply for and lease apartments all online. ROSS Management Services will also integrate its award-winning reputation management platform to improve The Flats at Ginter Park’s reputation on review sites like Yelp, ApartmentRatings and Google.

“We are committed to the growth and continual improvement of our portfolio, which is why we selected ROSS Management Services, an organization with a successful track record of helping owners maximize asset value through strategic and innovative operations management,” said Aaron Gorin, managing partner at Cedar Grove Partners, LLC. “They’re truly one of the most well-respected management companies in the Mid-Atlantic region and we’re excited to see the value they add to Chamberlayne Avenue, its residents and the neighborhood. I believe in the City of Richmond, the potential for the corridor and that ROSS will truly make a difference.”

In addition, ROSS Management Services will implement its technology-based services platform, which is made up of online rent payments, an online resident portal and resident satisfaction surveys. The technology-based package is designed to exceed the expectations of residents and provide the conveniences they expect from their apartment community.

Originally constructed between 1961 and 1977, four different properties compose the Chamberlayne Avenue portfolio, spread among nine buildings spanning 5.05 acres. Included within the sub-communities are the Alexandria Group, The Fredericksburg, Gas Light and 4828 Chamberlayne Avenue. Abbey Square and Northside also will be included.

Chamberlayne Avenue is a primary thoroughfare of the city’s north side and provides direct access to downtown Richmond. The community also can be accessed via Laburnum Avenue, which provides residents with expedient access to Interstates 64, 85 and 185, all within 1.1 miles of the properties. Serving as the area’s primary commercial access point, these highways and thoroughfares are gateways to employment enterprises across the city, including the five Richmond-based Fortune 500 companies.

The community is composed of studios, 1-, 2- and 3-bedroom apartments. Residents will have access to ample off-street parking and direct access to Richmond Bus Route 37. The Henley Street Theater is in close proximity to the community, as are the Brookhill Azalea Shopping Center and the Pine Camp Arts and Community Center.

The Ginter Park neighborhood has one of the richest histories in the region, originally conceived in the late 19th century by Lewis W. Ginter, founder of the American Tobacco Company. Ginter purchased hundreds of acres of farmland and soon unveiled grid-based subdivision plans, mostly composed of upper-end single-family dwellings.

With the addition of The Flats at Ginter Park, ROSS Management Services currently operates over 29 apartment communities, representing more than 10,000 units, in the mid-Atlantic region.

About ROSS Companies
ROSS Companies, founded in 1983 in Bethesda, Md., is a recognized leader in multi-family acquisitions and investment, development, property management and renovation. With a managed portfolio of over 10,000 apartment homes in more than 30 communities, the privately held company is one of the most active multifamily real estate firms in the Mid-Atlantic region. ROSS Companies is comprised of three affiliates – ROSS Development & Investment, ROSS Management Services and ROSS Renovation & Construction. In 2015, ROSS Development & Investment is celebrating its 32nd anniversary and ROSS Management Services is celebrating 27 years in business. ROSS Renovation & Construction is now in its 25th year. In 2015, 19 ROSS-managed apartment communities were awarded the Apartment Ratings’ 2014 Top Rated Award, reflecting ROSS Companies’ unwavering commitment to customer satisfaction. These annual awards recognize communities with outstanding resident satisfaction ratings as measured on For more information about ROSS Companies, visit

About Cedar Grove Partners, LLC
Cedar Grove Partners is a value add operator focused on acquiring, renovating, and enhancing operations of quality class B and C multi-family assets in secondary and tertiary cities in the US. Cedar Grove focuses on achieving superior risk-adjusted returns by investing in asymetric risk-reward opportunities informed by a disciplined acquisition methodology and bottoms up operating philosophy.

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Peter Jakel
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