The Best Accounting Software According to G2 Crowd Winter 2016 Rankings, Based on User Reviews

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Four platforms earn leader status while Intacct tops overall satisfaction rankings

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G2 Crowd, the world’s leading business software review platform, today released the Winter 2016 Accounting Software GridSM report to help businesses make the best technology decision. QuickBooks Desktop, Intacct, Xero, and QuickBooks Enterprise were named Leaders in the report, receiving strong customer satisfaction scores with a large market presence. Additionally, FreshBooks, FinancialForce Accounting, and FloQast were named High Performers, earning strong customer satisfaction marks with smaller market presence scores. Intacct earned the highest overall satisfaction score while Quickbooks Online earned the highest-overall market presence score.

The GridSM leverages customer satisfaction data reported by authenticated users along with vendor market presence determined from social and public data. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender, or Niche.

Key Findings:

Our third Accounting Software Grid℠ Report revealed these high-level insights about the accounting software market as a whole:

Importance of Integration — Accounting software users repeatedly brought up integrations with other vendor products or third party applications. Having seamless integrations with other processes often increases the power of an accounting product, and it improves accuracy and efficiency.

Support Struggles — Some accounting products did not meet customer expectations for quality of support and had the lowest average rating of any general satisfaction metric at 78 percent.

Inventory Management Issues — Inventory management received lower average satisfaction ratings than any other feature category. Inventory tracking/ordering and inventory reporting both received satisfaction averages of 72 percent and inventory pricing and costing received an average of 71 percent.

About the Accounting Software GridSM report:
● The report is based on more than 650 reviews written by business professionals.
● Of the roughly 110 products listed in G2 Crowd’s accounting category, the ranked products each received ten or more reviews to qualify for inclusion on the GridSM.
● Products appearing on the Accounting Software GridSM for the first time include FloQast, QuickBooks Enterprise, and Oracle PeopleSoft.

About G2 Crowd, Inc.

G2 Crowd, the world’s leading business software review platform, leverages more than 50,000 user reviews to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by roughly $12 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to

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For more information, please contact:
Adam Beeson
Communications Director for G2 Crowd

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