HCS Extends Access of Incident Management Component to Address Client Quality Needs

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HCS clients utilize SaaS component to improve quality with risk reporting

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HCS, a leading provider of clinical and financial healthcare information systems to more than 6,000 client locations, today announced the extended availability of HCS Interactant™ Incident Management – which can now be accessed via SaaS environment. This component provides HCS clients with a complete summary of risk reporting to identify trends and prevent future incidents. The component features:

  • Automates entry of incidents for patients, employees, and visitors
  • Body diagram identifies injury location and capabilities to attach photos and documents
  • Resolution and comment section to track follow-up activity
  • Flags alert incidents awaiting the executive director and director of clinical service review
  • Reporting and statistical analysis with ability to export data to Excel

The incident management component is currently being utilized by long-term care (LTC), long-term acute care hospitals (LTACHs), and behavioral health organizations to address this important need.

“This incident management component is a perfect example of HCS proactively responding to client needs and delivering functionality to assist our clients in improving patient care and outcomes,” said Carrie O’Connell, RN, Executive Vice President of Clinical Informatics. “We support many LTACHs through our SaaS-based LTCH CARE Data Set solution and leveraging that technology to manage incident reporting is a tremendous advantage to our clients. The electronic capture of unexpected events and communicating such events to key personnel with alerts, graphing, and drill-down reporting greatly helps hospitals identify trends and proactively reduce occurrences with early interventions. Through positive outcomes, reporting, and managing risk, our clients are the referral partner of choice in their communities.”

As an example, the incident management component identifies an increase in falls during a shift to direct risk managers to implement programs and interventions to decrease risk events. Our software platform can facilitate communication of events, helping the interdisciplinary team adapt quickly and adjust treatment plans if deemed necessary.

“HCS has delivered HIT solutions since 1969 and has successfully addressed market requirements across acute, post-acute, and behavioral health care providers,” said Thomas J. Fahey, President and Chief Executive Officer. “We continue to align our EMR module to the CMS Quality Reporting for greater accuracy and backup documentation needs. As the Improving Medicare Post-Acute Care Transformation Act of 2014 (IMPACT) expands our experience across the spectrum of post-acute care, components like Incident reporting will be very important for our clients’ success.”

About HCS

HCS provides an integrated clinical and financial IT platform to more than 6,000 acute, post-acute, and behavioral health facilities. Since 1969 the HCS Interactant™ platform has been delivering enterprise-wide and easy-to-adopt solutions for revenue cycle management, financial reporting, electronic medical records, mobile technology, and business intelligence.

For more information, visit http://www.HCSInteractant.com or call 800.524.1038.

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Tom Visotsky
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