“Customer service is one of our most important goals as a company; this award reinforces how we continue to progress each year.
Midlothian, VA (PRWEB) February 08, 2016
This year’s award marks the seventh sequential year that Epiphany Healthcare’s Cardio Server has been named number one by KLAS. The KLAS report recognizes the software and service organizations that excel in helping providers deliver better patient care.
“Hearing that we are the KLAS Category Leader for the seventh year is an exciting moment for the Epiphany teams,” states Kelli Sudduth, VP of Professional Services at Epiphany. “Customer service is one of our most important goals as a company; this award reinforces how we continue to progress each year. We work every day to ensure the highest level of service to each customer. Whether a client is a community hospital or in a large IDN market, each one is important to us and managed as such. This recognition is a true representation of the company’s commitment to our customers.”
Cardio Server outscored GE MUSE as 2015/2016 Category Leader for ECG Data Management Solutions.
Steve Fetrow, VP of Engineering at Epiphany had this to say when he heard the news: “Seven years as a KLAS Category Leader is an incredible honor. But we really have to thank our customers for being the inspiration for all that we have accomplished. Since founding the company twelve years ago, we have listened carefully to customers as they described problems handling test results. Those pain points became product ideas for 15 different diagnostic tests and vendors. Today we are being honored for ECG Management, but there is so much more.”
About Cardio Server:
Epiphany’s Cardio Server is a web-based management system that receives, manages, and exports diagnostic test results to the EHR. Cardio Server is vendor-neutral and communicates with over 125 devices from over 45 vendors. Physicians access and edit ECG and other diagnostic test results from anywhere with a standard web browser. Cardio Server provides easier integration since it accepts data from 15 different modality types such as PFT, stress, Holter, patient monitors, and more. Since Epiphany consolidates individual device interfaces to the EHR, Cardio Server is also a cost-effective solution.
About Epiphany Healthcare:
Epiphany Healthcare simplifies diverse clinical workflow using one consolidated EHR interface. Since Epiphany's Cardio Server is an ideal solution for integrated delivery networks, the number of installations has nearly tripled since Epiphany received their first KLAS award in 2009. Now with over 700 hospital customers in the US and abroad, Epiphany is committed to serving its customers’ needs through product innovation, the delivery of exceptional service, and an unwavering dedication to interoperability. Discover why Epiphany is the preferred provider when managing multi-vendor, multi-modality diagnostic test data.
KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider's voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services, and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at http://www.twitter.com/KLASresearch.