We selected the metal industry software STRATIX to accommodate our rapid growth and elevate our service to our customers.
Chesterfiield, Missouri (PRWEB) February 18, 2016
Invera’s STRATIX metal service center software has been implemented by American Piping Products (“APP”), a steel pipe and tube distributor.
The STRATIX software from Invera was implemented by American Piping Products. The implementation, to improve efficiencies and streamline across all areas of the business, included sales, metal pricing, purchasing, receiving, inventory management, delivery and logistics planning, non-conformance reporting, invoicing, financials, and customer relationship management (CRM).
Matt Danis, Managing Director & CFO of American Piping Products comments: “We selected the metal industry software STRATIX to accommodate our rapid growth and elevate our service to our customers. We have multiple distribution facilities and sales offices across the US; we needed an ERP system that kept the organization in lock step. STRATIX has improved order efficiency and visibility.”
For sales, American Piping Products benefits from the quote entry function to allow their sales team to place a single order with line items sourced from multiple stocking locations. All metal pricing is managed by the metal price book functions, and all sales visits and customer activity is logged in the fully integrated STRATIX customer relationship management (CRM) function to better manage any customer requirements.
Matt Danis, Managing Director & CFO of American Piping Products, comments, “We are a customer focused company, and the CRM system has allowed our sales team to increase the quality of their customer interaction. As our customer relationships deepen, we are able to understand our customers’ challenges and help solve them.”
About American Piping Products
American Piping Products (APP), a pipe and tube distributor, is a supplier of carbon, specialty and chrome-moly pipe, tube, fittings and flanges used in the processing, energy, manufacturing, fabrication and construction industries. The company headquarters are located in Chesterfield, MO, and has inventory and steel processing facilities in Houston and Chicago. Value-add services include: cutting, pickling, fabricating, profiling, and pipe beveling. Since 2009 the company has achieved rapid growth and has tripled their sales revenue to over $200m, becoming one of the top 50 metal service centers in the USA.
Invera has been providing steel and metal service center software (ERP), metal industry based business analytics dashboards, and internet metal systems for over 30 years. Invera is the largest software company dedicated exclusively to the steel and metal service center, metal distribution, steel stockholder, and metal processing industry. Their metal industry software products STRATIX and eSTELPLAN are used by more than 13,000 users at over 600 sites in the United States, Europe, Mexico, Canada, Dubai, South Africa and the Far East in over 14 countries.
For more information, contact Invera at (514)-925-8558 or visit http://www.invera.com.