In the digital economy, customer experience has never been more important and we look forward to helping HCL deliver superior digital experiences to their customers.
Boston, MA (PRWEB) March 31, 2016
Digital Performance software company, Dynatrace, today announced a global partnership with HCL Technologies, a leading IT services company. HCL will leverage Dynatrace’s best-of-breed digital performance management technologies within HCL’s DryICE platform to deliver world-class user experience and application monitoring to HCL customers from digital natives to traditional enterprises transforming into digital enterprises.
“Automation in the 21st Century is all about agile thinking, lean delivery and great customer experiences,” said Kalyan Kumar, Senior Vice President & Chief Technologist at HCL Technologies. “Dynatrace is the industry leader in digital performance and the best technology to help our clients around the globe achieve these priorities more efficiently, through every application. Its unique breadth and depth made our decision to partner with Dynatrace an easy choice over competing solutions.”
HCL’s digitalization strategy orchestrates a unified experience across the user ecosystem to achieve agility, growth and profitability. Dynatrace empowers HCL to deliver best-in-class application performance to its customers in the following key areas:
- Know Your Digital User: HCL will leverage Dynatrace Synthetic and Real User Monitoring to empower digital business owners to drive more business and superior customer experience through better insights into their users’ mobile and web experience.
- Optimize the IT Delivery Chain: HCL will use Dynatrace Application Monitoring and Dynatrace Data Center Real User Monitoring solutions to enable organizations to improve the speed and quality of their software delivery and quickly remove performance bottlenecks.
- HCL Digital Services Monitoring Platform: This platform will leverage Dynatrace Ruxit as part of HCL ElasticOps for next generation, user-centric digital performance capabilities to optimize user experience and digital services operations within enterprises.
“We are extremely pleased to partner with HCL. Our focus on digital performance squarely aligns with HCL’s digitalization strategy,” said John Van Siclen, CEO at Dynatrace. “In the digital economy, customer experience has never been more important and we look forward to helping HCL deliver superior digital experiences to their customers.”
Dynatrace is the innovator behind the industry’s premier digital performance platform, making real-time information about digital performance visible and actionable for everyone across business and IT. We help customers of all sizes see their applications and digital channels through the lens of their end users. More than 8,000 organizations use these insights to master complexity, gain operational agility and grow revenue by delivering amazing customer experiences.
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About HCL Technologies
HCL Technologies is a leading global IT services company working with clients in areas that impact and redefine the core of their businesses. Since its emergence on global landscape after its IPO in 1999 and listing in 2000, HCL Technologies, along with its subsidiaries, today operates out of 32 countries and has consolidated revenues of US$ 6.1 billion, as on 31st December 2015 (on Calendar Year basis). HCL focuses on 'transformational outsourcing', underlined by innovation and value creation, offering an integrated portfolio of services including Enterprise Digitalization, Internet of Things, Engineering Services Outsourcing and Next Generation IT Outsourcing that focuses on transformation-led infrastructure services, applications services and business services. HCL leverages its extensive global delivery capabilities and integrated innovation labs across the world to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing & Entertainment, Retail & CPG, Life sciences & Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Government. With 103,696 professionals from diverse nationalities, HCL Technologies focuses on creating real value for customers by taking 'Relationships Beyond the Contract'. For more information, please visit http://www.hcltech.com
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Dynatrace Press Contacts:
Kayla Siefker, Global Public Relations, 313-227-3092, kayla(dot)siefker(at)dynatrace(dot)com
HCL Press Contacts:
Meenakshi Benjwal, HCL Corporate Communications, Meenakshi(dot)benjwal(at)hcl(fot)com