We can implement or enhance aspects of ITSM according to the specific needs of customers, reducing a lot of duplication of effort. - Susan Britt, ServiceNow Tech Lead at 4th Source.
Tampa, FL (PRWEB) May 03, 2016
4th Source, a market-leading nearshore IT services organization, is now a registered partner of ServiceNow. The partnership enables 4th Source to deliver IT service management (ITSM) automation processes and enhancements on the industry-leading ServiceNow platform. Leveraging a nearshore model, 4th Source helps customers accelerate to scale at lower costs.
4th Source’s ServiceNow consulting program, 4SITE includes jump-start preconfigurations, providing faster out-of-box deployment for customers in healthcare and retail. The company has declared that its ServiceNow capabilities are part of a more robust managed services offering that includes service desk and remote applications management (RAM). This comes shortly after the company unveiled its new headquarters in Tampa, FL last month.
“ServiceNow has reduced email, phone calls and IM interruptions, along with all the spreadsheets and checklists floating around, making us a more efficient company,” said Susan Britt, ServiceNow tech lead at 4th Source. "We can implement or enhance aspects of ITSM according to the specific needs of customers, reducing a lot of duplication of effort."
ServiceNow is a cloud-based IT services platform that manages and automates work flows, driving operational efficiencies and scalability across departments. 4th Source representatives will attend the ServiceNow Knowledge16 conference, May 15-20 in Las Vegas, NV, to provide consultations for new customers.
For more information, please visit our website:
About 4th Source: 4th Source, headquartered in Tampa, FL, is an IT services organization leveraging a nearshore model. As a five-time Inc. 5000 list member employing over 510 people in the U.S. and Mexico, 4th Source helps businesses establish leading market positions with IT services, business process services, and application development. Nearshore offers convenient proximity, similar time zones, efficiency gains, and significant cost savings. To find out more, visit http://www.4thsource.com.