Shamrock has consistently over-delivered on expectations by going above and beyond to find the most appropriate solution for our needs when none was initially evident.
El Segundo, California (PRWEB) August 16, 2016
During a ceremony at Channel Partners Evolution last night, Shamrock Consulting Group took home a 2016 Channel Partners 360⁰ Business Value Award. The recognition highlighted the phenomenal business value Shamrock created for Borrego Health in migrating 22 locations from on-premise PBX to Fonality’s latest cloud platform.
Fonality, a Shamrock supplier that was recently rated PC Magazine’s Editors' Choice for Best Business VoIP 2016, nominated the IT consulting firm for the expertise in guiding shared customer Borrego Health on its journey to a cloud-based phone system. This new system protected significant Medicare revenue that was in jeopardy due to an unacceptably high volume of lost calls and hang ups by patients.
“We’re delighted to have our work recognized by the Channel Partners 360⁰ Business Value Awards,” said Paul Cooney, president of Shamrock. “Shamrock’s history as both a full-service telecommunications and IT consulting firm uniquely positioned us to deliver a cloud-based phone solution like no one else.”
“Shamrock has consistently over-delivered on expectations by going above and beyond to find the most appropriate solution for our needs when none was initially evident. Our phone systems are now centralized and easier to manage and our network reliability has significantly improved since working with Shamrock to build a fault-tolerant design that can scale with our organization,” said Dave Baldwin, chief information officer for Borrego Health.
“James [Munro at Shamrock] added a tremendous amount of value to his engagement with Borrego,” said Sean Wilder, Fonality. “Rather than simply facilitating a transaction with a single provider, James took the time to understand Borrego's organization and network in great detail and recommend the best possible solution for each individual aspect of their network. James then went on to fully managing the project as a single point of contact for all of the providers, allowing everyone to stay on the same page.”
For more information about Shamrock Consulting Group’s telecom and IT services, visit http://www.shamrockconsulting.com.
ABOUT SHAMROCK CONSULTING GROUP:
Shamrock is a full-service telecommunications and IT consulting firm with access to over 150 carriers in the telecom, data center, fiber, cloud, phone system/PBX and WAN industries. Formed to provide clients with a neutral and ongoing evaluation and sourcing of all communications requirements, Shamrock’s “free extension of your team” approach has saved clients countless hours of wasted carrier meetings and over $250 million in billing. Established in 2008, Shamrock manages $80 million in revenue, has 20 employees and is headquartered in El Segundo, California. For more information visit http://www.shamrockconsulting.com.